The mortgage advisor is responsible for generating new business, qualifying customers and owning the customer experience from start to finish.
Essential Duties and Responsibilities:
Origination of new business on a regular basis, including taking complete applications and qualifying customers.
Provide consultations and education on the mortgage transaction, teaching about what to expect, setting the timelines and expectations.
Qualify borrowers; pull credit; run AUS; price loans; collect documentation; follow-through with client and loan until closing; and own the client experience to ensure expectations are met and customers are happy.
Set fees and order disclosures - follow up to ensure proper documentation is appropriately signed/acknowledged by Borrowers
Work with processor for pipeline management, alignment and collecting missing or additional documentation/information as requested.
Price & Lock the Loan
Keep Encompass records updated and accurate at all times
Lead Person on transaction, including all communication to team members and interested parties
Ability to develop and maintain a personal business plan which includes all aspects of loan originations from customer service, maintaining and building relationships, networking, marketing/prospecting, knowledge of products and the industry, etc.
Desired Qualifications/Requirements:
Post-high school degree in business, finance, marketing, other related fields or work equivalent; Associates degree at minimum required
Previous work experience as a loan officer (or equivalent) required, with proven ability to achieve sales goals
Effective sales and marketing skills, including ability to generate new business through networking and referral partners and other referral sources
Ability to deal honestly and ethically with clients, employees and business partners to achieve desired goals
Strong understanding of loan guidelines, as well as all federal and state regulations
Must have an active NMLS Mortgage Originator License
Commitment to company values, policies and procedures
Excellent interpersonal communication skills
Customer Service - the ability to provide and maintain effective and positive communication
Adaptability - an ability to quickly learn new or different techniques, products and computer programs
Problem Solving - an ability to effectively analyze and resolve problems at a functional level
This person must live our culture every day! (Respect, Transparency, Scrappy)
Other duties as assigned
Embrace APMC Culture:
APMCares- Our charitable entity
As we grow and our reputation spreads, we know there are opportunities to make more significant contributions to the communities in our footprint.
APMCares was created to serve and support APM families in need and the causes we care about.
Office of Diversity
Increase APM's workforce diversity
Increase the diversity of the communities we serve
'American Pacific Mortgage Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.'
Live in our values everyday- Respect~ Transparency~ Scrappy!
Numbers & Facts
Location
Roseville, CA
Skills
Business Planunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Diversityunmatched
Documentationunmatched
Federal Laws and Regulationsunmatched
Financeunmatched
Follow Throughunmatched
Interpersonal Skillsunmatched
Loan Closingunmatched
Loan Originationunmatched
Loansunmatched
Marketingunmatched
Mortgageunmatched
Problem Solving Skillsunmatched
Product Programsunmatched
Record Keepingunmatched
Salesunmatched
Sales Pipelineunmatched
Sales Prospectingunmatched
Secondary Schoolunmatched
State Laws and Regulationsunmatched
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