About the Role
Were looking for a driven Production Manager to lead, mentor, and grow our mortgage origination team. This is a hands-on leadership position where youll oversee recruitment, training, and daily production ensuring every loan moves efficiently, compliantly, and with exceptional service.
If youre a natural leader with strong operational expertise and a passion for developing top-performing teams, this role is for you.
What Youll Do:
Leadership & Team DevelopmentRecruit, hire, and train Loan Officers and sales support staff
Create a structured onboarding and mentorship program for new hires
Foster a culture of accountability, collaboration, and consistent results
Pipeline & Operations ManagementManage daily pipeline activity to ensure timely, accurate closings
Collaborate with processing, underwriting, and closing departments to resolve issues quickly
Maintain excellence in loan quality, compliance, and customer experience
Production & Performance OversightDrive origination growth through effective coaching, lead management, and referral strategies
Track key metrics (volume, pull-through, turn times, quality) and report results to senior leadership
Ensure all production meets company policies, agency guidelines, and regulatory standards
Business DevelopmentSupport Loan Officers in building and maintaining referral relationships with agents, builders, and financial partners
What You Bring5+ years of mortgage origination experience, including 2+ years in leadership or production management
In-depth knowledge of FNMA/FHA/VA guidelines, Encompass LOS, and retail mortgage operations
Proven success in recruiting, coaching, and developing high-performing Loan Officers
Strong leadership, communication, and accountability skills
NMLS license preferred (active or previously held)
Must reside within commuting distance of Oak Lawn, IL