Position Summary
The Local Marketing Operations Manager helps C2 Education centers access marketing support efficiently and reliably. This role is the primary contact for day-to-day local marketing requests, coordinating approvals, creative production, printed and promotional materials, and field communications. Approximately 75% of the role supports local marketing operations; 25% supports broader Marketing team projects.
We seek an organized, responsive professional who enjoys solving practical problems and following through. Experience in field operations, customer-facing teams, administration, or marketing coordination can prepare someone for this role. Prior corporate marketing experience and a marketing degree are not required.
What You Would Own
Local Marketing Operations & Field Support - Approximately 75%
- Answer questions from Center Directors, District Managers, and other field stakeholders about available marketing resources and processes.
- Review requests for completeness and alignment with guidelines; approve routine items within delegated authority and escalate exceptions.
- Own the creative request process from end to end, including routing to the appropriate team or vendor; tracking status, managing revisions, meeting deadlines, and confirming final delivery.
- Check materials for accurate center information, dates, and approved assets; organize templates and final files.
- Coordinate print and promotional merchandise warehouse or fulfillment partners: monitor stock, replenish approved items, and resolve fulfillment issues.
- Coordinate approved print, signage, direct mail, event, and sponsorship requests, including quotes, invoices, and delivery.
- Prepare quarterly local marketing decks and field updates; gather inputs and follow up on questions.
- Maintain request logs, approval records, and practical field guides; identify recurring requests suitable for templates.
General Marketing Operations - Approximately 25%
- Coordinate assigned national marketing projects, timelines, deliverables, and follow-up.
- Maintain calendars, project trackers, shared files, meeting materials, and presentations.
- Support vendor coordination, launch checklists, and process documentation.
- Use approved AI and productivity tools to simplify recurring tasks, with human review.
Qualifications
- Strong organization, accuracy, follow-through, and ability to manage competing priorities.
- Clear, professional communication and a helpful approach to internal stakeholders.
- Ability to solve routine problems and recognize when to escalate.
- Comfort with PowerPoint, Excel, Outlook, Teams, and learning workflow tools.
- Experience in field operations, customer service, administrative support, events, or marketing support is relevant; no fixed years-of-experience requirement.
- Multi-location operations, C2 center workflows, creative requests, vendor coordination, and inventory experience are helpful, not required.
Measures of Success
- Timely, accurate request review, routing, approval, and closure.
- Clear communication and dependable service to field stakeholders.
- On-time delivery of accurate creative and quarterly field presentations.
- Reliable inventory replenishment and fulfillment.
- Organized documentation and successful completion of assigned marketing projects.
General expectations: Work collaboratively, protect confidential information, follow company policies, and perform related duties as business needs evolve. HR should confirm compensation and bonus eligibility before posting.