Who We Are At Unified Logistix Group, we are committed to delivering exceptional service and creating seamless experiences for our customers. Our team takes pride in being responsive, detail-oriented, and dedicated to building strong, lasting relationships with our clients. About the Role We’re looking for a motivated and detail-oriented Account Coordinator to join our team. In this role, you’ll play a key part in supporting our customers by ensuring clear communication, timely updates, and a smooth overall experience from start to finish. If you enjoy helping people, staying organized, and being part of a collaborative team, this is a great opportunity to grow your career. What You’ll Do
Serve as a primary point of contact for client inquiries, delivering prompt and professional support
Assist with order entry, tracking, and scheduling to ensure a seamless customer experience
Collaborate with internal teams to ensure requests are handled accurately and on time
Proactively communicate updates and status information to clients
Maintain accurate customer records, documentation, and account details
Help resolve service concerns quickly and professionally, ensuring customer satisfaction
Support reporting and provide insights to help improve the overall customer experience
What We’re Looking For
1–2 years of experience in customer service, account coordination, or a related role
Strong organizational skills and ability to manage multiple priorities
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Excel, Word, Outlook); CRM experience is a plus
A positive, solution-oriented mindset with strong attention to detail
Ability to work independently while contributing to a team environment
Able to work in a fast paced environment.
Will require lots of walking from office to warehouse updating orders.
Why You’ll Love Working Here
Opportunities for growth and career development
Supportive, team-oriented environment
A company that values exceptional service and strong relationships
Health, dental, and vision insurance options
Paid time off
Job Details
Full-Time | In-Person
Numbers & Facts
Location
Jacksonville, FL
Job Type
Full-time
Skills
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Documentationunmatched
Logisticsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Order Processingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Service Deliveryunmatched
Team Playerunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Vision Planunmatched
Writing Skillsunmatched
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