About Hendrickson Enterprises -National Recovery USANational Recovery USA is a nationwide recovery and post-loss logistics company providing single-source solutions for insurance carriers, transportation companies, equipment owners, manufacturers, and businesses throughout the United States. It is the fastest growing division of Hendrickson Enterprises.Our capabilities include heavy-duty towing and recovery, heavy equipment transportation, freight and logistics, cargo handling and transloading, storage, disposal, salvage support, and complex project management.Our approach is simple: One Call. One Point of Contact. Nationwide Solutions.We are seeking a driven, competitive, and results-oriented sales professional to develop new business, build strategic customer relationships, and contribute directly to the continued growth of NationalRecovery USA.The ideal candidate is a proven relationship builder with a strong hunter mentality, a passion for winning new business, and the ability to turn opportunities into profitable, long-term customer partnerships.Position SummaryThe Business Development & Account Executive is responsible for generating new business, developing strategic customer relationships, expanding existing accounts, and driving profitable revenue growth for National Recovery USA.The primary responsibility of this position is new customer acquisition and new revenue generation. This is an active sales role requiring consistent outbound prospecting, relationship development, follow-up, closing, and account growth.This is not a passive account-management position. We are looking for someone who is comfortable identifying prospects, making outbound calls, opening doors, conducting meetings, asking for business, closing opportunities, and consistently developing new revenue.The ideal candidate will have experience in transportation, freight brokerage, logistics, insurance claims, heavy equipment, or a related B2B sales environment and understand how to develop long-term relationships with decision makers.The Account Executive will work closely with National Recovery USA leadership, operations, dispatch, and coordination teams to ensure the solutions being sold can be executed efficiently, profitably, and at the service level our customers expect.Essential Duties & ResponsibilitiesBusiness Development & New Customer AcquisitionIdentify,prospect,andsecurenewcustomersthroughoutboundcalling,email,networking,referrals, industry relationships, trade organizations, and other business-development activities.DevelopandexecutesalesstrategiesdesignedtogenerateprofitablenewBuildandmaintainastrong,sustainablesalespipelinethroughconsistentprospectingand follow-up.IdentifyanddeveloprelationshipswithkeydecisionmakerswithintargetConductcustomermeetings,presentations,andserviceAskforopportunitiesandconvertqualifiedprospectsintoactiveNationalRecoveryUSARepresentNationalRecoveryUSAprofessionallyatcustomermeetings,industryevents, conferences, networking functions, and trade organizations.Consistentlyachieveestablishedmonthly,quarterly,andannualsalesTarget MarketsDevelop business within National Recovery USA's primary customer segments, including:CommercialinsuranceClaimsprofessionalsandindependentClaims,salvage,andsubrogationTruckingandfleetFreightbrokersandManufacturersandequipmentRisk-managementTransportation and logisticsCompaniesrequiringnationwiderecovery,transportation,storage,disposal,salvage,orcomplex logistics solutions.Customer Relationship Management & Account GrowthDevelopandmaintainlong-termcustomerrelationshipsbyunderstandingeachcustomer's business, challenges, and objectives.Managerelationshipsthroughouttheentiresalescycle,frominitialprospectingthrough customer acquisition and ongoing account development.Maintainconsistentcommunicationwithcustomerstostrengthenrelationshipsandidentify additional opportunities.Identifyopportunitiestocross-sellNationalRecoveryUSA'sfullrangeofExpandexistingaccountsbyintroducingadditionalrecovery,transportation,logistics,storage, disposal, salvage, cargo, and project-management solutions.Maintainownershipofthecustomerrelationshipwhilepartneringwithoperationstoexecute individual assignments.Addresscustomerconcernsprofessionallyandworkwithinternalteamstoensureissuesare resolved promptly.Deliverahighlevelofcustomerservicethatsupportsretention,accountgrowth,andlong-termSales & Operations CollaborationPartnerwithNationalRecoveryUSA'soperations,dispatch,andcoordinationteamstotransition sold opportunities into successful execution.Clearlycommunicatecustomerexpectations,pricing,scope,timelines,andotherrelevant information to operations.Remainactivelyinvolvedinthecustomerrelationshipwhileallowingoperationalteamsto manage day-to-day execution.Workwithoperationsandleadershiptodeveloppractical,cost-effectivesolutionsforcomplex customer needs.EnsurethatcommitmentsmadeduringthesalesprocessalignwithNationalRecoveryUSA's capabilities and profitability objectives.Performance Expectations & KPIsPerformance will be measured against established Key Performance Indicators, which may include:OutboundprospectingactivityQualifiedsalesopportunitiesgeneratedNewcustomeraccountsopenedSalespipelinevalueRevenuegeneratedGrossprofitgeneratedNewbusinessgrowthExistingaccountgrowthCustomer retentionSales conversion/close rateCRMactivityandpipeline managementAchievementofmonthly,quarterly,andannualsalesgoalsThe Account Executive is expected to understand that profitable revenue growth-not revenue alone-is a critical measure of success.Sales Administration & CRMMaintainaccurateandtimelycustomerrecords,salesactivities,opportunities,follow-ups,and pipeline information within com.Maintainvisibilityintoeachprospect'scurrentstage,nextaction,estimatedopportunityvalue, and expected close date.Preparesalesforecasts,pipelinereports,accountupdates,andotherreportsrequestedbyConsistentlydocumentcustomercommunicationandsalesFollowestablishedNationalRecoveryUSAworkflowsandMaintainaccountabilityforassignedprospects,opportunities,andcustomerQualifications ExperienceThreeormoreyearsofsuccessfulexperienceintransportation,freightbrokerage,logistics, insurance, or related B2B business development and sales preferred.DemonstratedsuccessprospectingandacquiringnewProvenabilitytodevelopnewrevenueandgrowexistingcustomerExperiencemanagingcustomerrelationshipsthroughoutthecompletesalesWorkingknowledgeoflogistics,transportation,insurancecarriers,claims,heavyequipment,or related industries preferred.ExperiencenegotiatingpricinganddevelopingprofitablecustomerSkills & CompetenciesStrongprospecting,businessdevelopment,negotiation,andclosingExcellentverbalandwrittencommunicationStrongpresentationandrelationship-buildingAbilitytocommunicateeffectivelywithexecutives,claimsprofessionals,operationspersonnel, and other decision makers.Abilitytounderstandcustomerchallengesanddeveloppractical,cost-effectiveStrongbusinessjudgmentwithanunderstandingofrevenue,grossprofit,margins,andaccountExcellentorganizational,time-management,andfollow-throughAbilitytomanagemultipleprospects,customerrelationships,andopportunitiesSelf-motivated, competitive, disciplined, and results-oriented.StrongsenseofpersonalaccountabilityandProficiencywithMicrosoftOfficeandCRMWhat We're Looking ForWe are looking for a hunter.The successful candidate will be someone who:IsmotivatedbydevelopingnewbusinessandwinningnewIscomfortablemakingoutboundcallsandcreatingopportunitiesratherthanwaitingforTakesownershipoftheirpipeline,customerrelationships,revenue,andUnderstandstheimportanceofbothrevenue and gross profit.Buildstrustthroughresponsiveness,honesty,reliability,andconsistentfollow-Ispersistentandcomfortablehearing"no"withoutlosingKnowshowtobuildrelationshipswithdecision-makersandconvertthoserelationshipsintoWorkseffectivelywithoperationsandcompanyWelcomescoachingandContinuouslylooksforopportunitiestoimproveandUnderstandsthatsustainablegrowthdependsoncustomersatisfaction,servicequality, operational execution, and profitability.Why Join National Recovery USA?Competitivebasesalaryplusuncapped performance-based commission.SignificantearningpotentialtieddirectlytoprofitablebusinessdevelopmentandaccountOpportunitytosellabroadportfolioofnationwiderecoveryandlogisticssolutionsratherthana single service.Abilitytodevelop newbusinessandbuildlong-termcustomerOperationalsupporttoexecutethebusinessyouDirectaccesstocompanyCollaborative, team-oriented workOpportunityforprofessionalgrowthandadvancementasNationalRecoveryUSAcontinuestoHealth,dental,andvisionCompany-paidlifeAflacvoluntary401(k)withcompanyPaidtimeCompensationNational Recovery USA offers a competitive base salary plus uncapped commission opportunities.Compensation will be based on the candidate's experience, qualifications, and applicable company compensation plan.High-performing Account Executives will have the opportunity to significantly increase their total
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