Own the flow. Protect the pace.
Imagine the yard at shift change: carriers arriving, phones lighting up, a storm rolling in. You step in—coordinating moves, checking documentation, and keeping people safe around moving vehicles. When an emergency vehicle needs a clear path, you direct traffic and manage comms without missing a beat. If a quality concern appears, you log it and alert the Quality Department. By the end of the night, the operation is documented, organized, and ready for the next team.
Your core responsibilities
- Operate effectively in adverse weather (cold, snow, rain, heat).
- Deliver professional, courteous customer service by phone, email, and face-to-face; address pickup/delivery issues.
- Lead carrier drivers through the trailer security exit checklist; file electronically with the BOL.
- Dispatch trailer movements; record and document each move; keep precise inventory/location records of finished goods and other trailers.
- Submit Quality Issue notifications; escalate unresolved items to your supervisor.
- Register visitors and direct them to correct entry points; field internal and external calls.
- Maintain a neat, legible daily shift log of inquiries, complaints, comments, and actions; deliver a clear end-of-shift pass-down to the Security Guard.
- Direct emergency vehicles and coordinate communications in urgent situations.
- Read and interpret documents/instructions; multitask in a fast-paced environment.
- Complete the Vehicle Daily Inspection checklist on the assigned vehicle.
- Work safely, efficiently, and accurately; ensure the safety of others near moving vehicles; contribute to a quality-focused team.
- Maintain key/equipment lists; support filing, records retention, copying, scanning, and paperwork distribution.
- Adhere to company policies and procedures; perform other duties as needed.
When you'll work
Monday–Friday, 3:00 p.m. to 11:00 p.m., with overtime potential. Strong attendance and punctuality are essential.
What sets you up for success
- High School Diploma, GED, or technical school education and at least 2 years of related experience in a manufacturing environment.
- Valid Driver’s License; safe driving skills and a good driving record.
- Fluent in English; comfortable working alone and unsupervised.
- Organized and able to prioritize competing demands.
- Skilled with two-way and emergency radio systems.
- Self-motivated, driven, and positive in attitude.
- Proficient in shipping/receiving, warehouse operations, material handling, and inventory management/control.
Reasonable accommodation
Above is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.