Logistics Coordinator

Key Responsibilities

·         Perform field cycle counts and bin inventory corrections. 

·         Assist technicians with bin-to-bin and branch-to-branch transactions. 

·         Process service-parts orders and order entries. 

·         Manage field sourcing for emergency parts orders. 

·         Monitor parts in transit and manage exceptions, including TARQ messages. 

·         Improve inventory accuracy across North America. 

·         Support efforts to reduce overall service supply-chain costs. 

·         Enter excess and repair returns. 

·         Submit non-revenue orders for billed work and service requirements. 

·         Coach technicians on proper parts-handling processes. 

·         Support inventory best practices and process improvements. 

Daily Responsibilities

·         Review parts in transit to GSL without tracking numbers and communicate with technicians. 

·         Approve E/J orders through TARQ and enter orders as requested. 

·         Source emergency parts from available field stock when possible. 

·         Manage negative TARQ messages and make required corrections. 

·         Complete cycle counts for active bins across North America. 

·         Coach technicians and share best practices to improve inventory accuracy. 

·         Follow up with CSMs regarding recurring parts-handling issues. 

·         Maintain regular, predictable, and punctual attendance. 

·         Perform other related duties as assigned.