The Logistics Manager is responsible for leading logistics, warehousing, and distribution operations regionally to ensure products are delivered on time, in full, and in line with inventory, quality, and customer service objectives. The role drives operational excellence through strategic planning, team leadership, continuous improvement, and the effective management of logistics partners, systems, and resources to support business growth.
- Lead regional logistics, warehousing, and distribution operations to deliver products on time, in full (OTIF), while achieving inventory and service level targets.
- Develop and implement logistics strategies, processes, and systems to support business growth across direct markets and third-party logistics (3PL) partners.
- Manage regional logistics providers, couriers, and 3PLs, monitoring SLAs, KPIs, transport performance, and cost efficiency.
- Conduct periodic meetings with key critical regional suppliers to review performance and develop good working relationships
- Review transport metrics to optimize transport methods and lanes for performance and cost
- Oversee warehousing, inventory management, receiving, and order fulfilment operations to maximise operational performance.
- Analyse operational data and customer feedback to identify improvement opportunities, optimise processes, and drive continuous improvement.
- Be the regional lead logistics person for projects, including system implementations, process standardization between distribution centres, and continuous improvement projects.
- Manage, develop, and motivate the logistics team through performance management, resource planning, SOP documentation, recruitment, and coaching.
- Monitor and report on logistics performance, transportation costs, operational metrics, and business KPIs to support strategic decision-making.
- Report key metrics to support the development of operational budgets, forecasting, and cost-saving initiatives while ensuring efficient use of resources.
- Ensure compliance with Health & Safety, Quality, GMP, regulatory requirements, and company policies, promoting a culture of safety, continuous improvement, and operational excellence.
COMPETENCIES
- Plans and Aligns - Planning and prioritising work to meet commitments aligned with organisational goals
- Ensures Accountability - Holding self and others accountable to meet commitments
- Drives Results - Consistently achieving results, even under tough circumstances
- Optimises Work Processes - Knowing the most effective and efficient processes to get things done
- Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
QUALIFICATIONS, SKILLS & EXPERIENCE
Essential
- Proven work experience in a fast paced, high-volume warehousing, logistics or distribution environment.
- Proven experience of leading strategic projects and business development.
- Proven ability to implement process improvement initiatives, will strive for continuous improvement.
- Experience with exporting and working within export trade requirements.
Desirable
- BS degree in logistics, supply chain management or business administration.
- Lean Six Sigma Yellow, Orange, Green.
- IOSH certification.
- Experience working with Oracle NetSuite and Oracle NetSuite WMS.
- International Trade training or certification.
- Knowledge of ERP systems.
What you can expect from us:
- Comprehensive benefits package
- Global appreciation platform to recognise colleagues around the globe
- Fantastic opportunity to work with highly talents teams and individuals and grow with the business
- Exciting variety of engagement events like yoga, seat chair massages, Summerfest, quarterly Love to Learn events
- Being part of an organisation you can be proud to work for changing the lives of millions of people!
Rayner provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.