Logistics Specialist

Qualifications

• Minimum 3 years of experience in international logistics and transportation, with demonstrated knowledge of global freight.
• Experience obtaining and evaluating domestic and international freight quotes across multiple modes and service levels.
• Direct experience working with freight forwarders on international shipments (air or road freight).
• Familiarity with import/export documentation requirements, customs processes, and trade compliance basics.
• Proficiency in shipment tracking, carrier communication, and transportation exception management.
• Strong organizational skills with the ability to manage multiple open cases simultaneously in a fast-paced environment.
• Excellent written and verbal communication skills in English; ability to work across international time zones.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Must be fluent in English; any additional language relevant to EMEA or APAC is a plus.

Preferred Qualifications

• Experience registering and managing express shipments through online carrier portals (FedEx Ship Manager, UPS Worldship, DHL Online, or similar).
• Experience using Oracle Transportation Management (OTM) or similar TMS platforms.
• Familiarity with Salesforce or other case management systems.
• Knowledge of reverse logistics processes including RMAs and RTVs.
• Experience supporting multi-region logistics in a technology distribution or supply chain environment.
• Bachelor's degree in Logistics, Supply Chain, Business, or a related field preferred; equivalent work experience considered.

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