Logistics Specialist

Who We Are:

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration. 

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement:

Hybrid

Why Work for Crowley:

At Crowley, you'll play a critical role in keeping global trade moving by ensuring the compliant and efficient movement of international shipments. As a Logistics Specialist, you'll serve as a key link between customers, customs authorities, and logistics partners, helping to resolve complex transportation challenges, support customs compliance, and deliver exceptional service. This role offers the opportunity to make a direct impact on supply chain success while building expertise in international logistics, customs brokerage, and global trade operations.

What You'll Do:

Responsible for administering efficient and economical movement of cargo; resolving cargo transportation needs and/or processing documentation within established deadlines. Support the customs brokerage process by ensuring compliance with import regulations and facilitating the smooth clearance of goods.

Key Responsibilities:

• Prepare and file customs documents for shipment clearance, including import declarations and supporting paperwork.
• Assist in ensuring shipments meet all customs laws and regulations.
• Liaise with customs authorities, clients, and logistics partners to update on shipment status and resolve compliance issues.
• Address disputes, discrepancies, or delays in cargo transportation and coordinate solutions with clients and authorities.
• Collect, maintain, and organize necessary documentation for audits or client reference.
• Monitor and trace the status of shipments to ensure timely delivery and compliance.
• Support with complex transactions and answer customs-related queries.
• Manage tasks involving the movement of goods in accordance with organizational policies.
• Ensure invoices are accurate is in accordance to the physical shipment and customer/other regulatory requirements.
• Review proposals and make recommendations and/or modifications in rates as needed.
• Ensure compliance with all U.S. regulatory agencies.
• Serve as a liaison with customer by keeping them updated on the status of cargo being transported.
• Prepare, review, approve and maintain files for import/export documents.
• Determine cargo classifications according to tariff specifications.
• May be required to interpret, review and apply appropriate rates to bills of lading based on applicable tariffs timely and accurately while staying compliant with the rules and regulations.

Education & Credentials:

High school diploma or equivalent, with course work after high school and/or job-related training preferred.

Experience:

• 2 – 5 years’ experience working within customs brokerage transportation/logistics with knowledge of ocean/air documents, customs forms and regulations preferred.
• Bilingual (English/Spanish) required

Technical Skills:

• Proficient with Microsoft Office products, including Excel, Outlook and Word.
• Magaya experience preferred.

What We Offer? 

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.

Our Total Rewards include:

• Competitive pay with recognition programs 
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.