Low Voltage Install Manager

Job Description:

Install Manager
At ECAM, we're looking for a hands-on leader who understands what it takes to successfully deliver access control, CCTV, video surveillance, intrusion detection, alarm systems, and network infrastructure projects while supporting technicians in the field and ensuring customers receive exceptional experience.
This is more than a management role. It's an opportunity to build teams, improve operations, influence strategy, and help scale industry-leading security solutions across North America.

What’s in it for You

• Competitive salary: $125,000.00
• Work site location: Everett, WA
• Comprehensive benefits: medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career growth: career growth opportunities at ECAM

Your Responsibilities as Position Title
As Manager, Installation Operations, you'll lead the people, processes, and projects behind successful security system deployments.

• Leading project managers, commissioning specialists, technicians, and coordinators responsible for security system implementations across North America.
• Supporting the successful delivery of access control, CCTV, video surveillance, intrusion detection, alarm, and integrated security projects.
• Managing installation operations to ensure projects are completed safely, efficiently, on schedule, and to customer expectations.
• Partnering with field operations teams during high-demand periods to provide installation support and deployment resources.
• Overseeing subcontractor relationships and ensuring external partners meet quality and performance expectations.
• Managing installation backlog, work-in-progress activity, and project execution priorities.
• Driving accountability, communication, and collaboration across installation teams and stakeholders.
• Helping identify operational improvements that increase scalability, efficiency, and customer satisfaction.
• Monitoring project quality and ensuring installations meet technical, contractual, and customer requirements.
• Supporting financial performance, operational planning, and continuous improvement initiatives.
• Perform other duties as required

Your Qualifications

• Authorized to work in the United States
• 5+ years of experience in security system installation, low-voltage operations, project delivery, or electronic security leadership.
• Experience leading technicians, project managers, commissioning specialists, or subcontractor networks.

Strong knowledge of:

• Access Control Systems
• CCTV and Video Surveillance
• Intrusion Detection Systems
• Alarm Systems
• Intercom Systems
• IP-Based Security Technology
• Network Infrastructure and Troubleshooting
• Experience managing project schedules, customer expectations, and installation quality.
• The ability to balance field operations, customer service, project execution, and team leadership.
• Strong communication and problem-solving skills.

What Success Looks Like

• Installation teams consistently deliver high-quality security projects.
• Customers receive clear communication and positive implementation experience.
• Access control, CCTV, video surveillance, and network infrastructure projects are completed on time and within scope.
• Technicians and project leaders feel supported, developed, and empowered.
• Installation backlogs remain controlled and project risks are proactively addressed.
• Subcontractors operate as effective partners and extensions of the team.
• Operational performance, quality metrics, and profitability continue to improve.

ECAM: Safeguarding Sites with Innovation
ECAM is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind—24/7.

It is the policy of ECAM to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, ECAM complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of ECAM not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.