Loyalty Rewards Program Manager

Job Description

Title: Loyalty Rewards Program Manager

Requisition #: 689162

Location: Irvine, CA, US

Career Area: Corporate + Field Support

Information at a Glance

Job Description

Manage and administer the reward programs at HPSI. Support, troubleshoot, and research concerns and questions regarding the reward programs for HPSI's management, sales team, vendors, and customers.

Position Reports to: Senior Dietary Director

Job Responsibilities

• Administer the HPSI Loyalty Rewards and SYSCO Rewards programs

• Track, monitor, and maintain allowance and check information for our healthcare, education, and hospitality clients

• Reconcile allowance to be paid with claim billed and paid

• Process and print quarterly check runs, ensuring accuracy and timeliness

• Correspond with HPSI sales team and SYSCO operating branches to corroborate accuracy of a check run before the checks are printed

• Send printed batches of checks to the appropriate HPSI sales rep, client, and SYSCO branch along with detailed back-up via email or paper copy

• Set rules and guidelines to make check processing more efficient

• Generate forecasts and/or financial reports to support sales team, management, and clients when they request for such information

• Run queries and gather reports to analyze, identify issues, and research the data

• Prepare the quarterly distribution reports for distributor/manufacturer administration fees

• Trinity Ministries, MES, Client Fee shares

• Report revenue for sales reps to accounting

• Process unclaimed property to escheat to the individual states if outstanding checks are not reconciled internally

• Work with aupHOLDER, PwCs proprietary abandoned and unclaimed property data management tool

• Process, track, and maintain check reissue requests

• Daily maintenance of member information to ensure accurate payout of allowance and fee share

Other Duties. Please note this role description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment. This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Demands. This is largely a sedentary role with some light lifting of files possibly needed and the occasional ability to lift 10 to 15 lbs of check stock.

Qualifications

• Strong PC skills, particularly with spreadsheet-based applications (MS Excel)
• Knowledge of SQL query basics preferred
• Ability to coordinate and manage multiple deadlines and priorities
• Detail oriented with the ability to interpret, dissect, and analyze significant amounts of data
• Accounting aptitude/education preferred
• Ability to work independently

Overnight Travel Requirements. None

Years of Relevant Experience. 2- 8 years of relevant experience

Education Requirements. BS/BA in relevant field or equivalent years experience

Certification in Data Analytics Preferred

(Python programming, Advanced Excel, ETL, Big data Analytics, Tableau, Front-End Web Visualization)

Benefits

COMPENSATION: The salary range for this position is $80,500-$95,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.