Benefits:- Employee discounts
- Health insurance
- Paid time off
- Training & development
Home Central in Owego is looking for a reliable, organized, and hands-on
Lumber Yard Dispatcher to join our team. At our independent yard, you aren’t just a voice on the radio—you are the heartbeat of our daily operations. You will be the primary link between our customers, contractors, sales team, and yard crew to ensure local builders and the community get their materials safely, accurately, and on time.
Because we are a close-knit team, the ideal candidate is a team player who is comfortable balancing logistics with customer service and stepping out into the yard when needed to keep operations moving.
Key Responsibilities- Local Routing & Scheduling:
- Plan, organize, and sequence daily deliveries to local residential and commercial job sites.
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- Optimize routes to ensure efficiency, save fuel, and meet contractor timelines.
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- Driver & Yard Coordination:
- Assign loads to drivers based on truck capacity and job site constraints.
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- Work side-by-side with yard hands to make sure orders are picked, staged, and loaded onto trucks accurately.
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- Customer Service & Counter Support:
- Act as the main point of contact for contractors and homeowners tracking their orders.
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- Answer phones, handle walk-in inquiries, and assist with counter sales or order entry during peak times.
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- Problem Solving:
- Quickly resolve delivery delays, tight job-site access issues, or order discrepancies with a calm, friendly attitude.
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- Safety & Vehicle Maintenance:
- Ensure our delivery fleet is well-maintained and that drivers follow yard safety protocols and basic DOT requirements.
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What We Are Looking For- Lumber & Building Material Knowledge: Prior experience working in a lumber yard, hardware store, or building supply environment is highly preferred. You should know your 2x4s from your engineered wood.
- Local Geography: Strong knowledge of the local roads, neighborhoods, and surrounding counties to plan routes without relying solely on GPS.
- Multitasking Skills: The ability to handle ringing phones, walk-in customers, and driver questions all at the same time.
- Team-First Attitude: Willingness to pitch in wherever needed, whether that means helping load a customer's truck or auditing inventory.
- Physical Ability: Comfort moving between an office desk and an outdoor yard in all weather conditions. Ability to lift up to 50 lbs occasionally.