LV/MV Switchgear & PLC Field Support Technician

LV/MV Switchgear & PLC Field Support Technician

Picture this: a critical facility is down and the clock is ticking. You arrive, assess a stubborn breaker, review PLC logic, and bring the system back safely—with clear documentation and a confident walkthrough for the customer. If that sounds like your kind of challenge, JDC Power Systems, LLC wants you on our team in an FSR3-level capacity.

Impact You’ll Make

• Restore and maintain reliability for transformers, circuit breakers, LV/MV switchgear, and PLC-controlled systems.
• Perform diagnostics, isolate faults, and implement solutions to keep operations running.
• Guide commissioning/startup efforts and verify systems meet customer specifications.
• Be the on-site face of JDC—address concerns, answer questions, and offer basic operational training.
• Record service actions, test outcomes, and system insights to inform continuous improvement.
• Utilize remote diagnostic tools whenever possible to reduce downtime.
• Partner with peers to align schedules, share expertise, and deliver seamless support.
• Champion safety by following company procedures, OSHA rules, and industry best practices; complete required safety training and keep certifications active.

Your Background

Education

• High school diploma or equivalent required.
• Associate’s in electrical engineering or related field preferred.
• Added plus: NFPA 70E, OSHA 30, or similar technical certifications.

Experience

• 3–5 years as a field service professional in power systems, electrical equipment, or industrial controls.
• Hands-on experience with troubleshooting, maintenance, and repair of electrical systems, transformers, and circuit breakers.

Core Skills

• Methodical troubleshooting and strong analytical thinking.
• Proficiency with field service management tools, ERP systems, and Microsoft Office (Excel and Word).
• Clear, empathetic communicator who can translate technical issues for customers.
• Self-starter who can prioritize effectively in a fast-moving field environment.

Nice to Have

• Experience working on low- and medium-voltage systems.
• Baseline exposure to PLCs, SCADA platforms, and protective relays.

Travel & Logistics

• Location: Various.
• Frequent travel with overnight stays to customer sites and JDC locations throughout the country.
• Regular daily/weekly trips within the Region to customer sites and internal field service locations; occasional travel to Hackettstown, NJ for leadership meetings.
• Valid driver’s license and a clean driving record required.
• Dedication to safety and exceptional customer service.
• Familiarity with standard test equipment such as multimeters and breaker test sets.

Preferred Proficiencies

• Journeyman’s License
• Electrical Installation
• Electrical Troubleshooting
• Electrical Repair
• OSHA 10-Hour Certification (OSHA 10)
• Relay Testing
• SCADA Experience
• Field Service Readiness
• Microsoft Excel

Technologies You’ll Support

• SCADA
• ERP software
• PLCs from Siemens and Schneider Electric

Ready to be the calm in the storm when critical power systems need you most? Apply today.