Mail Clerk

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Job Summary

Seeking a dependable, detail-oriented Clerk Intermediate to support daily mailroom operations, outgoing mail processing, postage accounting, and business reply mail handling. This position plays an important role in ensuring that all mail is accurately metered, properly prepared, efficiently processed, and shipped according to applicable mailing standards and service requirements.

The successful candidate will have strong attention to detail, the ability to follow established procedures, and a commitment to maintaining accurate records and a clean, organized work environment.

Responsibilities*

Accurate Metering and Accounting Transactions

• Accurately & efficiently meter outgoing mail and parcels using department mailing equipment
• Ensure proper account codes, chargebacks, or billing information are applied to mail transactions

Outgoing Mail Processing

• Operate metering and mailing equipment effectively and safely
• Review mail pieces to ensure they are properly prepared before processing
• Understand and apply appropriate mailing classes and service options to ensure materials are shipped properly
• Perform general mailroom duties in support of daily operations
• Assist with inventory control for mailing supplies, forms, envelopes, labels, and related materials
• Identify and resolve routine mail preparation issues or escalate concerns to a supervisor when needed
• Support team members and assist with other mailing services tasks as needed. Secondary Responsibilities
• Support the preparation and processing of postage statements, as needed
• Sort, and process Business Reply Mail, or BRM, when assigned

Required Qualifications*

• High school diploma or equivalent
• Previous clerical, mailroom, shipping, receiving, accounting, or office support experience
• Strong attention to detail and accuracy in data entry and transaction recording
• Ability to learn and apply mailing classes, postal requirements, and department procedures
• Ability to operate or learn to operate metering and mailing equipment
• Basic computer skills, including data entry and use of standard office applications
• Ability to organize work, prioritize tasks, and meet daily processing deadlines
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Ability to maintain confidentiality and handle records responsibly.

Physical Requirements:

• Must be able to remain in a stationary position during the workday
• Routinely moves mail trays, parcels, and supplies up to 50 pounds
• Ability to operate mailroom equipment safely and effectively

Skills You Have

• Accuracy and attention to detail
• Dependability and punctuality
• Organization and time management
• Customer Service Orientation
• Teamwork and cooperation
• Ability to follow procedures and meet standards
• Problem-solving and willingness to learn

Desired Qualifications*

• Experience working in a mailroom, postal services, shipping center, warehouse, or similar environment
• Familiarity with USPS mailing classes, postage statements, Business Reply Mail, and postal accounting procedures
• Experience using postage meters, mailing software, or shipping systems

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

This position works primarily in a mailroom. The role involves frequent interaction with mail processing equipment, outgoing mail and parcel shipments, postage records, and departmental staff. The employee must be able to maintain productivity while ensuring accuracy and compliance with established mailing procedures.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.