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Operations Support Jobs in Tennessee

Mail Operations Associate - University Printing and Mail - UTK

The University of Tennessee

Knoxville, TN

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JOB DETAILS
SKILLS
Career Counseling, Community Support, Community and Social Services, Computer Skills, Detail Oriented, Distribution Operations, Documentation, Email Protocols/Standards, Equipment Maintenance/Repair, High School Diploma, Housekeeping/Cleaning, Leadership, Lift/Move 50 Pounds, Mail Processing, Mail Services, Maintain Compliance, Operational Support, Organizational Skills, Pallet Jack, Printing, Procedure Development, Production Systems, Record Keeping, Regulations, Regulatory Compliance, Safety Process, Team Player, Training/Teaching, USPS (United States Post Office), United States Department of Energy (DOE), Volunteer Experience
LOCATION
Knoxville, TN
POSTED
Today
Job Description

The Mail Operations Associate supports the daily activities of the Mail Services department by assisting with mail preparation, processing, and distribution operations. This role is ideal for individuals who are detail-oriented, eager to learn mailing industry practices, and comfortable working in a hands-on production environment. Responsibilities include operating mail-processing equipment, preparing bulk and special mailings, ensuring compliance with postal regulations, and maintaining accurate mailing records.

The successful candidate will possess strong organizational and computer skills, a commitment to accuracy, and the ability to work both independently and collaboratively in a fast-paced environment. This position requires regular lifting, moving, and transporting of mail trays, boxes, and packages weighing up to 50 pounds. Team members may also provide support across various mail center functions and assist with additional operational needs as assigned.

As part of University Printing and Mail (UPM), the Mail Operations Associate contributes to the university's mission by helping deliver efficient, reliable, and cost-effective mailing services to the campus community. While the primary focus of this role is Mail Services, employees may have opportunities to assist in other areas of UPM based on departmental needs.

Responsibilities

  • Assist with operating addressing equipment, mail inserters, and other mail-processing machinery.
  • Learn and apply USPS and other carrier regulations and guidelines.
  • Help ensure mailings meet postal requirements and qualify for the appropriate mailing rates.
  • Stay informed of changes in postal regulations, classifications, and services.
  • Perform hands-on mail preparation tasks, including folding, inserting, sealing, labeling, and sorting mail.
  • Assist with special mailings, bulk mail projects, and other mail center activities.
  • Lift, move, and transport mail trays, boxes, and packages weighing up to 50 pounds.
  • Support team operations and other duties as assigned.
  • Review mailing data for accuracy and completeness.
  • Maintain records and documentation related to mailing activities.
  • Exercise close attention to detail to support quality and efficiency standards.
  • Perform basic equipment setup, maintenance, and cleaning as needed.
  • Follow established safety procedures when using equipment.
  • Utilize basic computer applications to process and track mailing information.
  • Assist other areas within University Printing and Mail (UPM) as operational needs require.
Qualifications

Required Qualifications
  • High School Diploma
  • Ability to learn new processes, equipment, and postal regulations through on-the- job training.
  • Basic computer skills and familiarity with email and standard office applications.
  • Ability to work effectively in team environment and follow established procedures.
  • Demonstrated reliability, attention to detail, and hands-on work.
  • Ability to operate or learn to operate mailing equipment.
  • Ability to perform repetitive hand-work and manual mail processing tasks.
  • Ability to lift, carry, push, and pull up to 50 pounds.
  • Strong organizational and team work skills.
  • Ability to work in a fast-paced environment.
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications
  • Ability to operate pallet jack.


About Us

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

About the Company

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The University of Tennessee

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