Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Atlassian JIRA, Auditing, Automation, Backlog Prioritization, Capacity Management, Change Management, Cloud Computing, Cobol Programming Language, Communication Skills, Compuware Abend-AID Fault Manager, Compuware File-aid, Continuous Improvement, Cross-Functional, Data Management, Database Administration, Debugging Skills, Distributed Computing, Error Handling, IBM CICS (Customer Information Control System), IBM DB2, Incident Response, JCL (Job Control Language), Java, Mainframe Computer, Maintain Compliance, Management Strategy, Messaging Middleware, Metrics, Microservices, Middleware, Offshoring, Performance Analysis, Performance Management, Performance Metrics, Performance Tuning/Optimization, Problem Solving Skills, Process Improvement, REST (Representational State Transfer), Regulatory Requirements, Release Management/Engineering, Resource Management, SOAP (Simple Object Access Protocol), SQL (Structured Query Language), Scripting (Scripting Languages), Service Level Agreement (SLA), ServiceNow, Software Administration, Splunk, Sprint Planning, Stored Procedures, System Integration (SI), Technical Leadership, Technical Support, Technical/Engineering Design, Time Management, Trend Analysis, User Documentation