Maintenance & Adventure Operations Manager
Location: Spearfish Canyon Resorts
(Includes Spearfish Canyon Lodge, Latchstring Restaurant, and Spearfish Canyon Adventures)
Position Summary
The Maintenance & Adventure Operations Manager is responsible for overseeing all property maintenance operations and leading the daily execution of Spearfish Canyon Adventures (UTV, Slingshot, and snowmobile rentals).
This is a hands-on leadership role that requires strong accountability, organization, and follow-through. The ideal candidate will ensure that all facilities, equipment, and rental units are properly maintained, secured, and operating efficiently while leading a team that executes consistently at a high level.
Key Responsibilities
Maintenance Operations (Primary Responsibility)
- Oversee all maintenance across the resort, including lodge, restaurant, rental center, and surrounding property
- Manage and prioritize daily, weekly, and long-term maintenance projects
- Ensure preventative maintenance programs are in place and consistently followed
- Maintain organization, cleanliness, and security of maintenance shops, tools, and equipment
- Ensure all equipment, tools, and assets are properly tracked, stored, and locked
- Coordinate and perform repairs related to electrical, plumbing, HVAC, general carpentry, and mechanical systems
- Work with outside vendors and contractors when necessary
Adventure Operations (Sports Center)
- Oversee daily operations of Spearfish Canyon Adventures
- Ensure all rental units (UTVs, Slingshots, snowmobiles) are maintained, clean, and guest-ready
- Manage scheduling, staffing, and daily workflow of the adventure team
- Ensure proper check-in/check-out procedures and safety protocols are followed
- Maintain accurate tracking of equipment usage, maintenance needs, and inventory
- Ensure a high level of guest experience and professionalism
Team Leadership & Accountability
- Lead, train, and hold accountable the maintenance and adventure staff
- Establish clear expectations and ensure tasks are completed correctly and on time
- Train staff on proper procedures, safety standards, and equipment use
- Address performance issues directly and consistently
- Create a culture of ownership, responsibility, and attention to detail
Operational Standards & Oversight
- Ensure all work is completed with attention to quality and detail
- Identify issues proactively rather than reactively
- Maintain strong communication with ownership and department leaders
- Ensure compliance with safety standards and operational procedures
- Assist in planning for seasonal operations (summer rentals, winter snowmobile season)
Qualifications
- Previous experience in property maintenance, mechanical work, or facilities management
- Experience leading a team and managing daily operations
- Strong mechanical aptitude (small engines, equipment, or vehicle maintenance preferred)
- Highly organized with strong follow-through and attention to detail
- Ability to manage multiple priorities and execute without constant supervision
- Comfortable working both in the field and in a leadership role
- Ability to obtain Polaris Silver Certification through Polaris University via online courses.
Work Environment & Expectations
- Full-time, year-round position
- Requires hands-on work in all weather conditions
- Seasonal fluctuations in workload (high demand during peak tourism seasons)
- Must be available for weekends, holidays, and occasional after-hours issues
- Fast-paced environment requiring adaptability and problem-solving
What We’re Looking For
We are looking for a dependable, self-motivated leader who takes ownership of their responsibilities and follows through. This role is not suited for someone who needs constant direction—success in this position requires initiative, accountability, and the ability to execute consistently.
Pay DOE. EOE. $50,000-$65,000 total compensation package.