Maintenance Controller II

ABOUT AERO

At Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.

ABOUT THIS ROLE

As a Maintenance Controller, you will oversee the daily maintenance needs of the company’s fleet, including aircraft, engines, avionics systems, and appliances. Reporting to the Maintenance Control Manager, you will work closely with the Director of Operations, Chief Pilot, flight crews, Systems Operations Control staff, and other departments to ensure maintenance operations are seamless and efficient. This role requires a thorough understanding of Title 14 Code of Federal Regulations (CFRs) as they relate to aircraft maintenance, with all work conducted in compliance with the Company’s Continuous Airworthiness Maintenance Program (CAMP).

RESPONSIBILITIES

• Provide guidance to maintenance and flight crews in the servicing, repairing, the performance of maintenance, preventive maintenance, and alteration of company aircraft and ensure the airworthiness of company aircraft via electronic means from the maintenance control center. 

• Perform work outlined on applicable work forms in accordance with the approved CAMP, GMM policies and procedures, manufacturer’s manuals, and FAA requirements.

• Ensure accurate maintenance records are completed correctly. 

• Act as a liaison on behalf of the DOM and maintenance department and communicate effectively with Operations, Flight Crews, Flight Mechanics, and/others as needed as part of the daily operation.

• Act as the primary point of contact for all mechanical discrepancies that may affect the daily operation of all Company aircraft.

• Work with appropriate teammates and leaders to determine whether discrepancies are deferrable under approved MEL, CDL, and NEF guidelines.

• Coordinate with Company maintenance and/or contract maintenance providers to identify, address, and resolve aircraft discrepancies and planned maintenance events so that all flights are back into service with minimal downtime.

• Coordinate travel for AOG aircraft for flight mechanics/engineers;

• Manage maintenance-related discrepancies using our computer tracking system.

• Determine corrective actions based on aircraft service history, analysis, applicable General Maintenance Manual (GMM) guidance, and Company guidelines.

• Promote teamwork amongst the maintenance team and flight crews.

• Uphold safety and security procedures and awareness.

• Perform all tasks safely and efficiently, ensuring compliance with local, state, and federal safety and health regulations, as well as company policies, OEM manuals (such as GMM and AMM), and any additional internal procedures established by the company.

• Perform Technician functions at location when workload requires to ensure completion of maintenance tasks.

• Other duties as assigned.

REQUIREMENTS

• Strong mechanical and troubleshooting skills are essential, along with the ability to read and interpret wiring diagrams, system schematics, and technical manuals.

• An Airframe and Powerplant (A&P) license is required and must be valid.

• The ability to operate a motor vehicle is necessary.

• At least 2 years of experience performing maintenance on large aircraft (10 seats or more) is required, with 3 to 5 years of experience on Embraer 135/145/600 or Legacy aircraft or Gulfstream GIV strongly preferred.

• A minimum of 1 year of maintenance control experience is preferred.

• A high school diploma or GED is required.

• Flexibility to travel up to 30% of the time, including international travel, as necessary.

• The ideal candidate maintains a professional demeanor and demonstrates a positive attitude towards productivity, quality, and safety.

• Proficiency in Microsoft Office and the ability to quickly learn company-specific operating systems is essential.

• Effective verbal and written communication skills are required.

• Candidates must be physically capable of performing duties such as bending, squatting, kneeling, sitting, and standing for extended periods and frequently using hands, wrists, shoulders, and back. Ability to lift up to 75 pounds is necessary.

• Ongoing maintenance of all required qualifications and authorizations for the position, including initial and recurrent training (annually or biannually), is required.