Job Description
Job Description
The 2nd Shift Maintenance Manager provides leadership and oversight for maintenance, facilities, and operational support services within a unionized manufacturing environment. This role is responsible for driving operational excellence by ensuring adherence to Aramark standards, safety requirements, and maintenance best practices. The manager leads troubleshooting and problem-solving efforts, oversees preventive and predictive maintenance programs, and works closely with client leadership, production teams, and union representatives to maximize equipment reliability, facility performance, and workforce productivity.
This position plays a key role in supporting continuous improvement initiatives, maintaining regulatory compliance, and delivering safe, efficient, and cost-effective operations across the facility.
Job Responsibilities
- Lead all facility, maintenance, custodial, and operational support activities in a union manufacturing environment, ensuring safe, efficient, and compliant operations.
- Manage and develop supervisors and front-line employees, fostering accountability, employee engagement, and positive labor-management relations.
- Oversee preventive and predictive maintenance programs to maximize equipment reliability, minimize downtime, and support production objectives.
- Lead troubleshooting and root cause analysis efforts for facility, equipment, and operational issues, implementing effective corrective actions.
- Ensure compliance with OSHA, environmental, safety, client, and collective bargaining agreement requirements.
- Manage departmental budgets, labor planning, capital projects, contractors, and vendors while driving cost-effective operations.
- Partner with client leadership and cross-functional teams to improve operational performance, achieve key performance metrics, and support continuous improvement initiatives.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- Requires 3-5 years of maintenance, facilities, manufacturing operations, or industrial management experience, preferably in a unionized environment.
- Demonstrated experience managing employees represented by a collective bargaining agreement (CBA) and effectively working with union leadership.
- Bachelor's degree in Engineering, Industrial Technology, Operations Management, Business Management, or related field preferred; equivalent combination of education and experience considered.
- Strong knowledge of manufacturing operations, facility systems, preventive maintenance programs, and equipment reliability practices.
- Experience troubleshooting operational, maintenance, and production-related issues, identifying root causes, and implementing corrective actions.
- Proven leadership skills with the ability to develop teams, drive accountability, and foster a positive labor-management relationship.
- Working knowledge of facility and production support systems, including HVAC, compressed air systems, conveyors, boilers, electrical distribution, hydraulics, pneumatics, and mobile equipment.
- Experience overseeing preventive and predictive maintenance programs utilizing a CMMS (such as Maximo, SAP PM, or similar systems).
- Strong analytical and problem-solving skills with the ability to make sound operational decisions in a fast-paced environment.
- Excellent verbal and written communication skills with the ability to interact effectively with hourly employees, union representatives, leadership teams, and clients.
- Demonstrated ability to manage multiple priorities, coordinate cross-functional teams, and respond effectively to operational emergencies.
- Proficient in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Numbers & Facts
| Location | Milford, MI |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1936 |
| Website | https://www.aramark.com/ |
About Company
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.
Skills
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