Job Description
Maintenance Operations & Field Coordinator
Location: Charlotte Metro Area, You will be driving to locations
Position Type: Direct Hire
The Role
Our client, a contract service provider of home maintenance solutions, is seeking a versatile Maintenance Operations & Field Coordinator to oversee single-family rental turnover projects and fulfill maintenance service requests for property management clients. This dynamic role balances office-based scheduling, database tracking, and client account management with hands-on field assessments, estimating, and light home repairs.
What You Will Do
Serve as the primary point of contact for property managers, delivering scope updates, resolving issues, and communicating project requirements to field crews.
Conduct site walks across the Charlotte metro area to evaluate properties and build accurate job estimates based on client needs.
Enter and maintain real-time job data in the scheduling database, assign work orders, and track active turnover projects through completion.
Provide hands-on field support by completing minor home repairs (such as hardware swaps, drywall touch-ups, and light fixture fixes) during site visits.
Coordinate with internal crews and external partners to keep turnover timelines on schedule and meet quality standards.
What You Will Bring
Prior experience in property management, residential maintenance, scheduling, or service coordination.
Hands-on mechanical aptitude and the ability to perform basic home maintenance tasks independently.
Experience utilizing property management software, scheduling databases, or CRM platforms.
Excellent communication and customer service skills with a strong, client-first approach.
Valid driver’s license and reliable transportation for daily site visits throughout the region.
Bilingual fluency in Spanish is a strong plus.
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#mon
Compensation / Pay Rate (Up to): $20.00 - $28.00 Per Hour
Numbers & Facts
| Location | Charlotte, NORTH CAROLINA |
| Industry | Business Services - Other |
| Salary | $20–$28 Per Hour |
| Company Size | 50 to 99 employees |
| Website | https://www.pridestaff.com/ |
About Company
We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.
Skills
- Communication Skillsunmatched
- Customer Relationship Management (CRM)unmatched
- Customer Support/Serviceunmatched
- Driver's Licenseunmatched
- Groundskeepingunmatched
- Maintenance Servicesunmatched
- Multilingualunmatched
- On Site Supportunmatched
- Organizational Skillsunmatched
- Problem Solving Skillsunmatched
- Project Trackingunmatched
- Property Managementunmatched
- Provider Contractingunmatched
- Quality Metricsunmatched
- Rentalsunmatched
- Residential Real Estateunmatched
- Sales Managementunmatched
- Spanish Languageunmatched
- Time Managementunmatched
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