Responsibilities:Workflow & Ticket ManagementManage intake, prioritization, and routing of Jira tickets from CLEAR to PIPSCM, ensuring completeness of documentation (SEO briefs, creative assets).Monitor daily ticket activity and status changes, ensuring timely elevation. The position will also partner with analysts to optimize Power BI dashboards, leverage Adobe performance data, and collaborate closely with SEO strategists, UX designers, creative teams, SMEs, and business stakeholders to drive content improvements and operational efficiency.