Maintenance Plumber

Compensation Range: $29/hr - $33/hr commensurate with experience 

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

The Maintenance Plumber is responsible for performing routine plumbing maintenance, repairs, and preventive services across assigned facilities to ensure safe, reliable, and code-compliant plumbing systems. The role supports the execution of preventive maintenance programs and assists in identifying system risks or recurring issues to improve overall system performance. Work requiring permits, system modifications, or regulated activities will be coordinated with a Licensed Master Plumber (LMP) in accordance with New York City regulations.

The Maintenance Plumber will complete all open work orders in a timely manner and follow up on the progress of all previous repairs. They will assist and prepare materials for upcoming Construction & Engineering Team Projects or Events.

The Maintenance Plumber will meet weekly, with their direct supervisor (supervision) to review and close out previous weeks' repairs, plan, organize and prepare for upcoming repairs or projects, discuss open items, order supplies, and submit receipts.

Primary Responsibilities:

• Perform routine inspection, maintenance, and repair of plumbing fixtures, including sinks, toilets, faucets, valves, drains, and traps
• Diagnose and resolve leaks, clogs, pressure issues, and fixture malfunctions
• Conduct scheduled plumbing preventive maintenance
• Respond to plumbing emergencies and mitigate water damage
• Coordinate with contracted Licensed Master Plumber for permit-requiring work
• Coordinate and assist external vendors, ensuring work is completed safely and to standard
• Document completed work in the maintenance management system
• Follow all OSHA and organizational safety protocols
• Ability to support Multiple Facilities by traveling through different Broughs
• Flexible Scheduling for any (After- hour emergencies)
• Execute scheduled preventive maintenance, identify system risks or recurring issues, and recommend appropriate repairs, replacements, or upgrades to improve system reliability.
• Track parts and materials, maintain adequate stock of basic plumbing supplies, and coordinate with supervisors to ensure timely ordering and replenishment.

Other functions that may be required with this position include:

People and Teamwork

• Responsible for providing excellent customer service to all staff members within the Housing Works organization. 
• Build relationships with other Housing Works departments and demonstrate excellent teamwork within their department and the Housing Works organization.
• Maintain a high level of professionalism, integrity, and communication with teammates and other staff members.
• Provide excellent internal and external customer service; recognize the needs of team members, and is direct, specific, and non-punitive in communication and behavior.

Advocacy

Participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.

Requirements:

• High School Diploma or GED preferred.
• Trade Certifications a plus
• Must have at least 3-5 years of plumbing Maintenance experience.
• Must have a valid New York State driver’s license.
• Must have good organizational, interpersonal, verbal, and written communication skills.
• Completion of an apprenticeship or equivalent experience
• Experience in institutional or healthcare facilities preferred
• Journeyman plumber experience preferred
• OSHA 10 or 30 certification preferred

The following additional competencies are viewed as important to success in this position:

• Experience with and proven commitment to working with low-income and marginalized communities, and individuals with chronic medical and/or behavioral health conditions.
• Demonstrated ability to think critically and exercise good judgment, and to work independently and collaboratively with minimal daily supervision in a fast-paced environment.
• Proficient computer software skills, including Microsoft office suite (word, excel, PowerPoint).
• Exceptional communication and organizational skills
• Detail oriented and accurate especially with numbers
• Customer service experience; ability to work under pressure
• Self-motivated and self –directed
• Ability to assert oneself; exemplary time management skills
• Ability to work with staff in solving problems and ability to take direction and function as part of a team. 

Physical Demands

• Must be able to pull, push, hammer, drill, cut, carry, climb ladders and lift items up to 100 lbs. with assistance.

Remote Work Not Allowed

• Due to this position, remote work is generally not available, absent extenuating circumstances (e.g., as accommodation for a disability or sincerely held religious belief).

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU