POSITION SUMMARY
Coordinate, monitor, and oversee all maintenance-related activities of the operations areas and supervise all designated employees. Works with Fleet Manager or Facilities Manager, Team Supervisors and Technical Assistants to effectively manage the daily workflow operations, to reduce service interruptions, improve parts availability, maximize fleet reliability, maintain facility equipment and minimize maintenance costs.
ESSENTIAL FUNCTIONS
- Determine schedules (including overtime as necessary), sequences, and assignments for work activities, based on work priority, quantity of equipment and skill of personnel.
- Patrol and monitor work areas and examine tools and equipment in order to detect unsafe conditions or violations of procedures or safety rules.
- Monitor employees'' work levels and review work performance.
- Give instructions for troubleshooting and repairs and when necessary assist employees to correct job-skill deficiencies.
- Order, purchase, and track materials and supplies, such as tools, equipment, and replacement parts.
- Conduct or arrange for worker training (including on-the-job training) in safety, repair, and maintenance techniques, operational procedures, or equipment use.
- Ensure proper maintenance of all vehicles and equipment, including all revenue vehicles, support vehicles (street supervisor cards/vans, facilities trucks, etc.)and maintenance and facility equipment (power sweepers, scrubbers, forklifts, etc.).
- Develop replacement schedules and specifications for procurement of all maintenance and facility equipment.
- May be required to compile operational and personnel records, such as time and production records, legally required records and logs, inventory data, repair and maintenance statistics, and test results.
- Evaluate outside vendors, suppliers, contractors to discuss products and services.
- Input and update Maximo (work management program) data.
- Assist in finding replacement parts in inventory and inspect for acceptability.
- Facilitate the development of strategies to meet or exceed organizational and department performance goals and objectives, monitor results, and recognize employee, department and organization accomplishments.
- Model, facilitate and encourage exemplary internal and external customer service, open communication, collaboration, participation and professional development among staff.
- Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran.
- Ability to work in compliance with Metro''s safety and security policies.
- Other duties as assigned.
POSITION QUALIFICATIONS
Competency Statement(s)
- Communications - Excellent verbal, writing and non-verbal skills.Persuasive, consensus builder.
- Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations.
- Employee Development - Competent in assessing employee skills: coaches, delegates, and supports employee development.Provides constructive feedback.
- Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem-solving.
- Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources.
- Proficiency - Able to multi-task, plan and measure results, create and analyze data, excellent computer skills, accuracy and attention to detail, excellent project management skills.
Education
- Associate''s Degree in Mechanical Technology or two years equivalent vocational training.
Experience
- Three years' experience in a facilities maintenance fleet maintenance environment.
- Prefer two years supervisory experience.
Computer Skills
- Working knowledge of inventory/purchasing software, time reporting program, spreadsheets and word processing Software, email, and internet.
Other Requirements
- Required to pass entry-level mechanical/technician test. Ability to pass high-level technician (journeyman) test preferred.
- Must be willing to work various shifts.Be on call 24/7 to respond to emergencies if needed.
- Bus and/or facility maintenance technology, which may include Hazmat, forklift, blueprint reading, welding, painting, hydraulics, and computer controls.
- Knowledge of preventive maintenance procedures.
PHYSICAL DEMANDS
Physical Abilities
- Walk short distances (F)
- Sit for periods of time (C)
- Handling telephone and documents (C)
- Stand (O)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
WORK ENVIRONMENT
- Offices and Maintenance Shop atmosphere and other Metro properties.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Metro is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.