Maintenance Supervisor

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TITLE: Maintenance Supervisor

POSITION FOCUS: This position will play a key role in overseeing, coordinating and assisting the activities of the maintenance staff. Ensures repair, maintenance and engineering activities and the preventative maintenance program are completed as directed and supports or monitors capital repair and renovation projects.

JOB REQUIREMENTS: Needs experience in technical crafts (HVAC, electrical, plumbing, etc.). Specialization in these trades is required. An ability to advance knowledge in these areas is essential. Professional certification and licensure if required by law. Minimum Type I EPA Certification for refrigerant reclamation and charging. Clean driving record and valid driver's license. Safe defensive driving skills. Must be able to reach all areas of hotel to assist clients. Occasional carrying and lifting of heavy items over 40 pounds. May be required to work nights, weekends and holidays. Will be required to be on call when away from work.

ORGANIZATIONAL STRUCTURE: Reports to: General Manager and/or Assistant General Manager. Subordinates: Maintenance Engineer

PRIMARY RESPONSIBILITIES:

• Effectively and professionally communicates with co-workers and supervisor.
• Follows company policies and procedures.
• Ensures all fire and safety inspections are completed and any discrepancies are corrected.
• Responsible for the safety of the department and building.
• Administers the preventative maintenance program as required, properly completing work orders on time.
• Completes all required training regarding safety, security, department procedures and service guidelines within the first 60 days of employment and promptly upon receiving new training requirements. Conducts training of co-workers and subordinates as required.
• Provides a professional image at all times through appearance and dress.
• Meets with vendors and suppliers to discuss scope of, and products and materials used in, repair activities.
• Obtains pricing and bids, or develops cost estimates as directed.
• Supervises and assists engineering staff in maintaining and repairing fire and life safety systems, room equipment, HVAC, plumbing and electrical systems, kitchen appliances, refrigeration equipment, pool equipment, lighting, laundry equipment and other systems/equipment as directed.
• Assists in hiring, training, assisting with career development and performance evaluations for maintenance staff.
• Performs skilled repair and maintenance operations using power tools, hand tools, welding equipment, etc.
• Monitors tool inventories.
• Monitors supplies, places orders with approved vendors as needed.
• Maintains working spaces in safe and clean condition.
• Assists and is present during Quality Assurance reviews administered by the franchise.
• Conducts or assists in conducting staff meetings.
• Reviews team member performance and conducts personnel actions when necessary with the approval of the General Manager.
• Responsible for understanding and adhering to guidelines set forth in the team member handbook. Expected to report to work on scheduled days and at scheduled times.
• Observes the 5x10 rule, which is to be complied with at all times. Anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Other duties as assigned by supervisor or management