Maintenance Supervisor

The Maintenance Supervisor is responsible for providing the job responsibilities and duties of a maintenance technician while also overseeing and coordinating the day-to-day maintenance operations of assigned properties to ensure buildings, apartments, grounds, and mechanical systems are maintained in a safe, efficient, and satisfactory manner. While still a integral part of the hands-on function of the maintenance department, the Maintenance Supervisor provides the supervision and communication necessary for the team to operate collaboratively.

Reporting to the Senior Service Manager, this position provides direct supervision and direction to maintenance technicians, ensuring that maintenance activities are appropriately assigned, prioritized, completed, and documented. The Maintenance Supervisor serves as the primary point of contact for daily maintenance operations and is responsible for managing staff workloads, coordinating unit turnovers, overseeing preventative maintenance, and addressing routine operational issues.

This position is designed to provide additional management capacity by assuming day-to-day maintenance oversight and staff supervision, allowing the Senior Service Manager to focus on broader property operations, strategic priorities, budgeting, and overall departmental management.

The Maintenance Supervisor will also perform hands-on maintenance work when necessary to support operational needs.

Functions and Responsibilities of the Position

• Performs hands-on maintenance duties including all duties on the Maintenance Technician job description as needed to support the team and ensure effective property operations.
• Provides direct supervision and direction to maintenance technicians, ensuring work is completed efficiently, safely, and in accordance with Peabody standards.
• Assigns, prioritizes, and monitors maintenance work orders to ensure timely completion and proper documentation.
• Coordinates daily staffing, scheduling, workload distribution, and maintenance coverage across the property.
• Oversees and performs unit turnovers to ensure vacant units are prepared for re-rental within established time frames and meets Peabody standards.
• Develops and monitors preventative maintenance schedules and conducts routine property inspections to identify maintenance needs and potential issues.
• Ensures buildings, units, common areas, grounds, and mechanical spaces are properly maintained, clean, safe, and presentable.
• Oversees seasonal maintenance activities, including snow and ice removal, landscaping, and grounds maintenance.
• Provides guidance, training, and support to maintenance staff while monitoring work quality, productivity, and accountability.
• Coordinates maintenance supplies, inventory, purchase orders, receipts, and equipment needs in accordance with established procedures.
• Evaluates maintenance concerns and recommends necessary repairs, replacements, or outside contractor services to the Senior Service Manager.
• Coordinates emergency maintenance response and participates in on-call coverage as required.
• Maintains regular communication with the Senior Service Manager regarding staffing, property conditions, outstanding work orders, major repairs, and operational concerns.
• Performs other duties as assigned by the Senior Service Manager or other Senior Staff to facilitate effective operations.

Qualifications for the Position

• High School Diploma or GED required.
• Minimum of five years of experience in facilities maintenance, building operations, or a related field preferred.
• Prior supervisory, leadership, or team management experience preferred.
• General knowledge of building maintenance systems, including electrical, plumbing, HVAC, appliances, carpentry, painting, and general repairs.
• Strong organizational, communication, and problem-solving skills.
• Ability to effectively delegate responsibilities, manage competing priorities, and hold staff accountable.
• Proficient computer skills, including work order management systems and standard office applications.
• Excellent customer service and interpersonal skills.
• Reliable transportation and ability to travel between Peabody properties as required.
• Ability to respond to emergencies and work flexible hours when necessary.

Position Expectations

The Maintenance Supervisor is expected to function as the day-to-day leader of the maintenance team, taking ownership of maintenance operations, staff performance, work order completion, and overall property maintenance standards.

The position requires a proactive, organized, and hands-on leader who can independently manage routine maintenance operations, resolve day-to-day challenges, and identify issues requiring escalation to the Senior Service Manager.

The overall goal of this position is to strengthen maintenance operations, improve staff accountability and efficiency, and provide additional management capacity to support the Senior Service Manager and the effective operation of Peabody properties.

Compensation and Benefits:

Peabody Properties offers competitive pay $40/hr.- 45/hr. along with a rich benefits package that includes, but is not limited to, medical, dental, 401(k), STD, life insurance, Employee Assistance Programs (EAP), paid time off, paid holidays, paid training, tuition reimbursement, wellness programs, employee referral bonuses, and flex spending.

EEO Statement:

Peabody Properties, Inc. is an Equal Opportunity Employer and is committed to workforce diversity. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. If you require a reasonable accommodation because of a disability for any part of the employment process, please e-mail our Talent Acquisition Manager and let us know the nature of your request and your contact information. Smoke-free workplace. Drug-free work environment.

Peabody Properties participates in E-Verify.