As Maintenance Supervisor, you will oversee the day-to-day maintenance operations of the hotel while actively participating in maintenance and repair activities. This is a hands-on, working supervisor position responsible for ensuring the safety, comfort, and satisfaction of our guests and team members by maintaining the property to company standards. You will ensure all maintenance activities are performed in accordance with applicable health and safety regulations, Marriott brand standards, and company policies. Additionally, you will motivate, train, and develop team members to maintain the highest standards of appearance and functionality throughout the hotel. The Maintenance Supervisor is also responsible for maintaining a clean, organized, and secure work environment, including the maintenance office, workshop, and storage areas.
People:
Manage everyday activities, plan and assign tasks
Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests Promote teamwork quality service through daily communication.
Train your team to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
Recommend or initiate any HR elated actions where needed
Guest Experience
Understand and respond to customers’ needs and ensure a high level of guest satisfaction
Use our maintenance program to ensure the hotel is maintained and in service for our guests. This includes on demand maintenance, preventative maintenance, safety systems and pool operations
Responsible Business
Ensure a safe and secure environment for guests, team members and hotel assets in compliance with policies and procedures and regulatory requirements
Maintain good working relations with outside contacts and vendors
Comply with federal, state and local laws.
Ad-hoc duties – unexpected moments when we have to pull together to get a task done
Financial
Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion of projects within budget
Minimize wasted time and resources.
Daily Accountabilities
Ensure the pool is tested a minimum of three times daily. Train appropriate staff members to perform water testing in your absence and establish procedures for making necessary chemical adjustments.
Maintain the pool and all related equipment in a clean, safe, and operational condition.
Maintain a clean, organized, and safe maintenance office, workshop, and storage areas.
Coordinate and schedule work with vendors and contracted service providers as needed, ensuring timely follow-up and completion of all projects and repairs.
Order maintenance supplies, equipment, and replacement parts as necessary to support hotel operations.
Communicate daily with Front Desk and Housekeeping leadership to ensure all guest rooms are maintained in "like-new" condition.
Oversee and prioritize maintenance requests, preventative maintenance activities, and repair schedules, adjusting priorities as operational needs require.
Ensure hotel floors, public spaces, exterior areas, and building systems are maintained to company and brand standards.
Assist with meeting room and event setups as needed.
Maintain a preventative maintenance schedule for HVAC systems, including routine air filter replacement.
Maintain accurate, complete, and organized maintenance records, logs, inspections, and work orders.
Keep hotel management informed of maintenance issues, capital needs, safety concerns, and significant repairs.
Ensure compliance with all company policies, Marriott brand standards, safety regulations, and applicable local, state, and federal requirements.
Numbers & Facts
Location
Nashville, TN
Job Type
Full-time
Skills
Budget Managementunmatched
Building Systemsunmatched
Communication Skillsunmatched
Contract Negotiationunmatched
Corporate Policiesunmatched
Equipment Replacementunmatched
Establish Prioritiesunmatched
Federal Laws and Regulationsunmatched
Hotel Managementunmatched
Housekeeping/Cleaningunmatched
Leadershipunmatched
Maintain Complianceunmatched
Maintenance - HVACunmatched
Maintenance - Poolunmatched
Maintenance Servicesunmatched
Operational Supportunmatched
Order Suppliesunmatched
Organizational Skillsunmatched
Preventative Maintenanceunmatched
Procedure Developmentunmatched
Property Maintenanceunmatched
Provider Contractingunmatched
Record Keepingunmatched
Regulationsunmatched
Regulatory Requirementsunmatched
Resolve Customer Issuesunmatched
Safety Systemsunmatched
Safety/Work Safetyunmatched
Staff Trainingunmatched
State Laws and Regulationsunmatched
System Operationsunmatched
Systems Maintenanceunmatched
Team Playerunmatched
Testingunmatched
Time Managementunmatched
Vendor/Supplier Planningunmatched
Water Quality Testingunmatched
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