About the role
We are looking for experienced technicians who will use their knowledge to maintain an inviting property and address its needs including appearance, safety, the make-ready process, preventative maintenance, and repair.
How you will be successful
- Direct and oversee all aspects of the property’s maintenance function including the budget
- Monitor, prioritize, and complete service requests and maintenance activities ensuring issues are handled to the satisfaction of the residents
- Cordinate, schedule, and complete preventative maintenance on property, buildings, units, appliances and equipment
- Manage the make ready process by ensuring all repairs, replacements, and clean-up are completed
- Communicate daily with property office reporting on progress of service requests and make readies
- Act as the safety steward by addressing hazardous conditions and training staff on safety and protective measures
- Participate in property inspections with lenders, investors, and senior leadership; resolve issues as needed
- Maintain an adequate inventory of materials and supplies
- Demonstrate effective leadership by supporting the team’s success through clear communication, ongoing training and feedback. Additionally, provide access to the resources needed to meet KPIs, deliver high-quality service, and exceed resident expectations
- Review staff performance regularly, communicate expectations, and hold associates accountable through training and mentoring
- Monitor pool operation daily and maintain the appropriate health department standards
- Maintain curb appeal by assisting grounds keeping and picking up litter
- Assist with housekeeping, inspections, and other tasks as assigned by the Property Manager
- Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
- Perform call-back emergency service as outlined in Maintenance Emergency Call Back policy
- Serve as an essential associate for the property and assist with snow removal
- Maintain organization and cleanliness of work areas and maintenance shops
- Embrace Mills values applying to all areas of responsibility and abide by Mills policies and procedures
- Perform other duties as asigned
What you need
- High school diploma or GED; Trade school degree preferred
- Minimum of two to five years’ maintenance experience including tile, carpentry, plumbing, electrical, and HVAC repair
- Previous supervisory experience preferred
- Valid driver’s license and proof of insurance required
- EPA certification Type I and II, or Universal and CPO certification required
- CAMT certification preferred but not required
- Demonstrated leadership and coaching skills with ability to mentor and develop others
- Proven ability to maintain composure against obstacles; solving problems with keen insight
- Ability to work a varied schedule including weekends, holidays, and on call
- Ability to work in extreme environmental conditions (heat, cold, rain, snow, etc.)
- Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation and bringing out the best in others
Mills Properties, Inc. is an Equal Opportunity Employer
This description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts, or working conditions as associated with a job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.