McKinley is seeking an experienced and hands-on Maintenance Supervisor to oversee one of our large-scale apartment communities of 700+ units in Ypsilanti, MI.
The Maintenance Supervisor provides hands-on leadership while overseeing daily maintenance operations, safety compliance, budgeting, vendor coordination, and team development. Success in this role means maintaining beautiful and efficient communities while fostering a culture of accountability, teamwork, and exceptional customer service.
Title: Maintenance Supervisor
Location: Ypsilanti, MI (In-Person)
Compensation: $75,000-$90,000 annually plus bonus potential
Position Summary
The Maintenance Supervisor directs and coordinates on-site maintenance staff and vendors to maintain the physical integrity of a large-scale, 700+ unit multifamily apartment community. This position plays a key leadership role in budgeting, safety compliance, preventative maintenance, staff development, and resident satisfaction.
This is a working supervisor role and includes on-call and snow removal responsibilities.
Key Responsibilities
Property & Facilities Management
- Ensure all physical aspects of the property meet company standards, applicable laws, housing codes, and OSHA safety requirements.
- Oversee maintenance and repairs including HVAC, electrical, plumbing, carpentry, drywall, painting, appliances, pool operations, exterior structures, and more.
- Manage maintenance operations and service demands associated with a 700+ unit multifamily residential apartment community.
- Perform walk-through inspections of vacant and occupied units to assess repairs, damages, and chargebacks.
- Prepare vacant units for market-ready condition.
- Maintain exterior lighting, preventative maintenance programs, lock repairs, caulking, and other general maintenance tasks.
- Maintain required documentation including MSDS logs, HVAC recovery logs, emergency procedures, injury reports, and maintenance records.
Leadership & Team Management
- Supervise, direct, and develop a team of maintenance staff members.
- Interview, hire, train, evaluate, reward, and discipline employees in accordance with company policies and applicable laws.
- Plan, assign, and schedule work orders efficiently across a high-volume multifamily community.
- Analyze workflow, estimate labor hours, and adjust procedures to meet production schedules.
- Provide after-hours and emergency on-call coverage.
- Foster a culture of safety, accountability, and high performance.
Budget & Inventory Control
- Monitor monthly maintenance budgets and control expenditures.
- Requisition tools, equipment, and supplies; evaluate vendors and pricing.
- Establish and manage inventory control systems.
Customer Service & Compliance
- Respond promptly and professionally to resident service requests.
- Document all resident interactions.
- Maintain knowledge of Equal Housing Opportunity laws.
- Ensure full compliance with workplace safety standards and procedures.
Qualifications
Experience & Education
- Minimum 7 years of multifamily residential apartment maintenance experience.
- At least 2 years of multifamily maintenance supervisory experience.
- Required experience leading maintenance operations for a large-scale apartment community of 700+ units OR regional/multi-site multifamily maintenance experience overseeing multiple apartment communities with a comparable or greater combined unit count.
- Experience must be within multifamily residential apartment communities. Commercial, industrial, manufacturing, warehouse, hospitality, and other non-multifamily facilities experience alone will not meet the experience requirement for this position.
- Proven experience managing high-volume work orders, unit turns, preventative maintenance, resident service, staffing, vendors, and emergency maintenance within a large multifamily environment.
Certifications
- Holds an HVAC certification.
- Valid driver's license and reliable transportation required.
Skills & Abilities
- Strong leadership, problem-solving, and decision-making skills.
- Ability to effectively lead maintenance operations within a 700+ unit multifamily community.
- Ability to read and interpret safety rules, manuals, and procedures.
- Proficient in Microsoft Word and Excel.
- Solid mathematical skills including calculations related to budgeting, measurements, and material estimates.
- Ability to manage multiple priorities in dynamic, high-volume multifamily environments.
- Strong communication and customer service skills.
Working Conditions
- Regularly works outdoors in various weather conditions.
- Exposure to mechanical parts, electrical systems, chemicals, and moderate noise levels.
- Physical on-site attendance required for scheduled shifts.
Why Join Us?
- Leadership opportunity within a growing residential portfolio
- Opportunity to lead maintenance operations for a large-scale 700+ unit multifamily community
- Collaborative and supportive team environment
- Competitive compensation of $75,000-$90,000 annually plus bonus potential
- Opportunity to make a direct impact on community quality and resident satisfaction
If you are a safety-focused, detail-oriented multifamily maintenance leader with proven experience managing a 700+ unit apartment community or a comparable multi-site residential portfolio, we encourage you to apply today.
Apply now and help us maintain communities our residents are proud to call home.