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Maintenance Technician

Rocket Mortgage
  • Cleveland, Ohio
    5 days ago

    Job Description

    About Bedrock

    Bedrock is an award-winning real estate developer focused on comprehensive city building initiatives in Detroit and Cleveland. Its work includes creating iconic cityscapes, rehabilitating historic properties, and making space for the community—all with the philosophy to operate for more than profit. 

    Since 2011, Bedrock has invested and committed more than $7.5 billion to develop and restore more than 140 properties, totaling over 21 million square feet of office, retail, residential, hospitality, industrial, data centers and parking. In 2024, Bedrock was named one of the world’s Most Innovative Companies by Fast Company. 

    For additional information about Bedrock, please visit bedrockdetroit.com or connect with us on Facebook, Instagram, LinkedIn and X

    Job Summary

    Responsible for the daily operation, maintenance, preventative maintenance and repairs to our entire Cleveland portfolio of commercial and residential properties with a focus on tenant satisfaction, common area appearances, optimum equipment efficiency and exterior grounds upkeep. Must have a working knowledge of all building mechanical, electrical, HVAC, plumbing, life safety, fire protection and security systems to ensure proper operations and be able to act upon any conditions that are out of the ordinary. Must have basic experience in some or all the following: carpentry, plumbing, basic drywall and painting.

    Responsibilities

    • Repairs, maintains, and replaces a variety of equipment

    • Conduct periodic general preventative maintenance on the mechanical, electrical, HVAC and plumbing systems: This involves normal lubrication, adjustment, cleaning, replacement of consumable parts and periodic testing of equipment; Systems include, but are not limited to: air handling units (including both rooftop and built-up units), re-circulating air systems, water pumping systems, cooling and plumbing systems, steam systems

    • Perform manual snow removal and salting in all weather conditions

    • Perform exterior grounds upkeep, sidewalk cleaning/sweeping, window washing, etc.

    • Inspect buildings, grounds and equipment for unsafe or malfunctioning conditions

    • Respond quickly to emergency situations

    • Perform all assigned work to ensure the safety of the building’s tenants and the continuous operation of the site(s)

    • Prioritize service calls and follow-up upon completion

    • Coordinate contractor, tenant and management approvals for work orders that require the use of an outside contractor

    • Order parts and supplies as required, and maintain stock and inventory control

    Qualifications

    • The schedule for this specific role with our Engineering Team is Monday through Friday 9am to 5:30pm. One Must be available to participate in a rotational on-call schedule for urgent building or system-related issues during off-shift hours.

    • 1 year of experience in commercial or residential building maintenance (preferred)

    • Possess high school diploma or equivalent

    • Must have and maintain a valid Ohio Driver’s License and an acceptable driving record

    • Experience in working with plumbing, electrical, and carpentry repairs

    • Experience repairing and maintaining commercial HVAC units preferred

    • Effective communication skills

    • Ability to work under minimal supervision

    • Ability to prioritize emergency calls

    • Strong problem solving and organizational skills to gather information from multiple sources for the purpose of developing alternative solutions to repair and maintenance issues

    Physical Requirements

    • Ability to maintain balance and mobility, including climbing ladders and working on narrow or uneven surfaces.

    • Ability to bend, stoop, kneel, crouch, crawl, and reach in multiple directions.

    • Ability to stand and walk for extended periods and move between work locations.

    • Ability to push, pull, lift, and carry materials; heavy work may involve exerting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

    • Ability to grasp and handle tools, materials, and equipment.

    Key Competencies

    • Communication: Conveys ideas clearly; adapts messaging to audience; listens actively; fosters collaboration and trust.

    • Planning & Organization: Prioritizes tasks effectively; manages time and resources; adapts to shifting priorities; executes with attention to detail.

    • Problem Solving: Analyzes and resolves issues using critical thinking; remains adaptable and solution-focused; escalates when appropriate.

    • Living Our Culture & Ethics: Acts with integrity; promotes inclusivity and accountability; aligns actions with organizational values; upholds compliance.

    • Technical Skills: Applies relevant technical and industry knowledge; seeks ongoing development; contributes to team success through innovation and expertise.

    • Leadership & Accountability: Is accountable to their leader, themselves, and their team, accepting responsibility for their behaviors and results, acknowledging and being transparent about expectations, successes and mistakes

    Work Environment

    Bedrock is an in-person, five-day-a-week workplace. All team members are expected to work on site Monday through Friday during standard business hours, unless otherwise specified by their role or designated shift. Some roles may have flexibility to work remotely on Fridays, based on the nature of the work and business needs. This flexibility is granted at the discretion of the Company and may be adjusted at any time.

    Disclaimer

    This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.

    The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $22 to $23/hr. The position is also eligible for an annual bonus and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.

    Bedrock is an equal-opportunity employer.

    Numbers & Facts

    LocationCleveland, Ohio
    IndustryBanking
    Company Size1,500 to 1,999 employees
    Year Founded2002
    Websitehttp://www.myrocketcareer.com

    About Company

    Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients.

    Skills

    • Carpentryunmatched
    • Communication Skillsunmatched
    • Compensation and Benefitsunmatched
    • Construction Inspectionunmatched
    • Construction Safetyunmatched
    • Data Collectionunmatched
    • Detail Orientedunmatched
    • Driver's Licenseunmatched
    • Electricityunmatched
    • Emergency Responseunmatched
    • Establish Prioritiesunmatched
    • Fire Safetyunmatched
    • HVACunmatched
    • Housekeeping/Cleaningunmatched
    • Inventory Managementunmatched
    • Leadershipunmatched
    • Life Safety Systemsunmatched
    • Maintenance - Electricalunmatched
    • Maintenance - HVACunmatched
    • Maintenance - Plumbingunmatched
    • Maintenance Servicesunmatched
    • Mechanical Maintenanceunmatched
    • Network Operations Centerunmatched
    • On Callunmatched
    • Order Suppliesunmatched
    • Organizational Skillsunmatched
    • Painting (Facilities and Maintenance)unmatched
    • Philosophyunmatched
    • Physical Demandsunmatched
    • Plumbingunmatched
    • Preventative Maintenanceunmatched
    • Problem Solving Skillsunmatched
    • Property Maintenanceunmatched
    • Real Estate Developmentunmatched
    • Residential Constructionunmatched
    • Residential Real Estateunmatched
    • Resource Managementunmatched
    • Retailunmatched
    • Safety/Work Safetyunmatched
    • Testingunmatched

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