Join Our Team
The New Bern Housing Authority is seeking a skilled and dependable Maintenance Technician to help maintain our residential communities and facilities. This position plays a critical role in ensuring our properties remain safe, clean, and well-maintained while delivering exceptional customer service to residents.
If you have experience in building maintenance, repairs, and general construction trades and enjoy serving the community, we encourage you to apply.
Position Summary
The Maintenance Technician coordinates with property management staff to efficiently complete maintenance requests and preventive maintenance activities throughout NBHA properties. The position performs a variety of maintenance and repair tasks involving residential and non-residential buildings, grounds, equipment, and support systems. All work supports NBHA's mission, strategic goals, and commitment to quality housing.
Essential Responsibilities
- Respond promptly and professionally to resident maintenance requests.
- Complete work orders accurately and in a timely manner.
- Perform preventive and corrective maintenance on buildings, equipment, and systems.
- Troubleshoot, repair, and maintain HVAC, plumbing, electrical, and mechanical systems.
- Repair and install doors, windows, flooring, drywall, roofing components, gutters, and related building elements.
- Perform painting, masonry, and carpentry repairs.
- Repair leaks, unclog drains, replace plumbing fixtures, and maintain appliances.
- Maintain grounds and common areas, including debris removal and general upkeep.
- Service tools, equipment, and other maintenance-related assets as assigned.
- Follow all safety procedures and utilize required personal protective equipment (PPE).
- Participate in emergency on-call and after-hours response rotations.
- Perform additional maintenance duties as assigned.
Qualifications
Education & Experience
- High school diploma or GED required.
- Trade school or vocational training preferred.
- Minimum four (4) years of experience in building maintenance, construction, or a skilled trade.
- Equivalent combinations of education, training, and experience may be considered.
Knowledge & Skills
- Working knowledge of residential building maintenance practices and repair techniques.
- Experience with plumbing, electrical, HVAC, carpentry, drywall, masonry, and painting.
- Ability to read work orders, service manuals, blueprints, and technical instructions.
- Strong problem-solving and troubleshooting abilities.
- Excellent customer service and communication skills.
- Ability to prioritize and manage multiple assignments.
- Basic computer skills, including Microsoft Word, Excel, and Outlook.
Requirements
- Valid North Carolina driver's license.
- Reliable transportation.
- Ability to qualify under NBHA's vehicle insurance program.
- Ability to operate a variety of powered and hand tools.
- Ability to work in compliance with local, state, and national codes.
- Successful completion of a criminal background check.
Physical Requirements
- Ability to work indoors and outdoors in varying weather conditions.
- Frequent standing, walking, bending, reaching, climbing, and lifting.
- Ability to lift or move up to 100 pounds occasionally.
- Ability to work safely around construction hazards, machinery, electrical systems, heights, and other maintenance-related environments.