Administrative Skills, CPR Certification, Customer Support/Service, FDA (Food and Drug Administration), Fax Machines, Geriatrics, Hospital, Mammography, Medical Office, Medical Treatment, Medications, Pamphlets, Patient Assessment, Patient Education, Patient Follow-up, Picture Archiving and Communication System (PACS), Radiation Safety, Radiology, Radiology Information System (RIS), Resolve Customer Issues, Telephone Skills, Training/Teaching
Operates mammography equipment to produce breast images.
Assist Radiologist with needle localizations and any other special procedures required.
Assist with additional admin duties when needed.
EDUCATION:
Graduate of accredited school of Radiologic Technology
YEARS OF EXPERIENCE:
1 year exp. in Mammography (as of 10/1/94 - FDA)
REQUIRED SKILLS AND KNOWLEDGE:
- Knowledge and skill of operation of mammography equipment.
- Knowledge of sterile technique.
- 15 CE hours in mammography required within a 3 year period.
LICENSES & CERTIFICATIONS:
- AART Registered Technologist
- Certified Mammographer
- Ohio Radiologic Technologist License
- CPR Certification - bi-annually
Technologist Related Duties:
- Performs high quality mammography images in accordance with the Comprehensive Breast Center standards of performance.
- Utilizes radiation safety protection measures
- Practices cleanliness to equipment and room
- Documents on patient history sheet pertinent patient information
- Knowledge of quality control procedures
- Correctly tracks exams in PACS
- Tracks exams and charges correctly in the RIS
- Properly identify, prepare and document various medications during procedures
- Reconcile patient medications to ensure current medications will not interact with contrast media
Customer Service Standards:
- Treats everyone in a courteous and respectful way
- Greets patients with a smile
- Does not discuss patients condition in public
- Handles customer complaints objectively and routes them properly
- Does not display negative sentiments in front of patients
- Attempts to expedite house patient exams
- Explains exam to patient; engages patient in brief conversation to relax them
- Shows empathy for patient
- Uses discretion when communicating with patients
- Does not keep patient waiting while conducting personal conversations with coworkers
- Properly explains special procedures to patients and obtains consent in accordance with hospital policy
Breast Self Exam Education:
- Teaching done as needed
- Answers questions or refers patient to someone who can answer
- Pamphlet/Shower card
Assist Radiologist:
- Follows Special procedure instructions/protocols
- Documents exam and significant facts on the Patient History Form
- Tracks and Charges exams in the RIS
- Cooperation with radiologist in his/her request for additional imaging
Clerical Duties:
- Properly prepares all paperwork necessary before performing patient exam
- Obtains patients signature on release form and faxes for prior images
- Answers phone according to department policy
- Checks order accuracy before patient exam
- Properly uses RIS in accordance to protocol
Age Specific Competency:
- Adults:
- Provides mobility of patient through exam
- Speaks distinctly to patient
- Maintains patient privacy
- Aware of patient loss of strength and flexibility
- Attempts to reduce patients anxiety and fears
- Explains procedure to patient and ascertains patient understands instructions recognizing that there is a decrease in mental performance and need
- Geriatrics:
- Recognizes patient's decreased tolerance to hot/cold and tries to provide comfort
- Is careful in positioning patient realizing that skin is fragile
- Speaks distinctly but does not raise voice
- Maintains patient privacy
- Attempts to reduce patients anxiety and fears
- Provides for mobility to patient through any needed physical assistance
- Repeats instructions if necessary
- Provides assistance in guiding patient into equipment
Alternate Job Duties (if applicable):
- Notifies patient of need to return for additional imaging
- Notifies physician office of need for biopsy
- Prepares all necessary paperwork for special procedures
- Contacts physicians office/pathologys departments and/or the patient for follow-up biopsy results
Performs bone densitometry exam (if applicable)