Managed Care Specialist

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Managed Care Specialist

• Location: 310 Great Circle Rd. Nashville,, Tennessee 37243
• Employment type: W-2 Hourly
• Work model: On-site
• Posted 2 weeks ago
• Job ID: JPC - 210614

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Job Description

Job Summary: Managed Care Specialist (Hybrid, Nashville, TN)

About the Role

Join our dynamic team as a Managed Care Specialist in a hybrid role located in Nashville, TN. You'll play a vital part in supporting our client's care programs by determining eligibility, managing casework, and providing legal research and documentation. Enjoy a collaborative environment, comprehensive training, and the chance to contribute directly to client outcomes. This is a contract position (12 months, with possible extension) offering professional growth and a balanced work-life schedule.

Responsibilities

• Assess individual and family eligibility for care programs with accuracy and empathy
• Coordinate and communicate schedules with internal and external clients to ensure operational efficiency
• Conduct client interviews, collect facts, compile case data, and provide recommendations to attorneys
• Document findings, maintain timely and organized casework, and ensure case resolution
• Perform legal research, analyze legal papers, and draft supporting legal documents
• Utilize multiple databases to extract and organize information effectively
• Attend workgroup meetings and participate in team discussions to drive process improvements
• Support the leadership team as needed and contribute to overall departmental success

Required Skills and Experience

• Bachelor's or associate degree
• Strong time management, note-taking, and email organization skills
• Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, SharePoint
• Excellent verbal and written communication abilities
• Attention to detail and the ability to meet deadlines with minimal supervision
• Critical thinking and problem-solving aptitude

Preferred Skills

• Background in paralegal studies or experience in a legal environment
• Customer service or call center experience

Benefits

• Hybrid work environment: balance remote and onsite work in downtown Nashville
• Extensive paid training (up to 6 weeks, virtual and in-office)
• Opportunities for contract extension and career advancement
• Standard weekday schedule for optimal work-life balance (M-F, 8:00 AM-4:30 PM, 37.5 hrs/week)

How to Apply

If you thrive in a fast-paced, detail-oriented setting and meet the qualifications, apply today. Please note: Candidates must be local to middle Tennessee and able to commute to our Nashville office as required.

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Job details

Job ID JPC - 210614

Location 310 Great Circle Rd. Nashville,, Tennessee, United States

Work Model On-site

Employment Type W-2 Hourly

Experience 1-10 years

Pay Rate $19 - $21 (Hourly)

Posted September 29, 2026

Skills Customer service or call center Strong time management note-taking email organization

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