Manager, Audit & Controversy, Shared Services

Shared Services empowers companies to focus on strategic priorities while maintaining operational excellence.

Key Responsibilities

Audit Management & Representation

• Lead state and local indirect tax audits from initial notification through final resolution.
• Serve as the primary point of contact for taxing authorities and coordinate audit activities across business functions.
• Analyze audit findings, evaluate proposed assessments, and develop supportable defense positions.
• Manage multiple concurrent audits while ensuring timely responses and compliance with statutory deadlines.
• Maintain appropriate documentation supporting audit positions, assessments, settlements, and final resolutions.

Tax Controversy Management

• Develop and execute strategies to resolve audit disputes, assessments, penalties, and interest assessments.
• Research and interpret state and local tax laws to support company tax positions.
• Prepare and oversee protests, appeals, technical responses, and other controversy-related filings.
• Negotiate with taxing authorities to achieve favorable outcomes and minimize tax exposure.
• Coordinate with external advisors and legal counsel on complex or high-risk matters.

Risk Assessment & Tax Exposure

• Assess audit findings and quantify potential tax exposures, reserves, and financial statement impacts.
• Analyze transactional data to identify opportunities to reduce assessments and improve audit outcomes.
• Track assessments, settlements, refunds, and tax savings resulting from audit activities.
• Communicate audit risks, exposures, and resolution strategies to tax leadership.
• Identify and pursue refund opportunities, credits, and other tax recovery initiatives to reduce overall tax costs.

Technical Research & Audit Defense

• Research and evaluate indirect tax issues affecting manufacturing, aggregates, construction materials, and related operations.
• Develop and support tax positions involving exemptions, taxability determinations, contracts, equipment, and operational purchases.
• Monitor legislative and regulatory developments and assess impacts on the organization.

Audit Readiness & Continuous Improvement

• Develop and maintain audit management processes, controls, and documentation standards.
• Identify recurring audit issues and partner with Compliance and Technology teams to implement corrective actions.
• Recommend improvements to tax processes, reporting, exemption management, and tax determination systems.
• Support automation, tax transformation, and continuous improvement initiatives.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or related field.
• 5+ years of indirect tax experience with significant state and local sales and use tax audit experience.
• Demonstrated experience managing tax audits and controversy matters from initiation through resolution.
• Strong knowledge of state and local indirect tax laws, regulations, exemptions, and audit procedures.
• Experience developing technical tax positions, preparing audit responses, and negotiating favorable outcomes.
• Experience working with ERP systems and tax technology platforms, preferably SAP and Vertex O Series.
• Strong analytical, research, communication, and project management skills.
• Ability to manage multiple priorities and collaborate across functional teams.
• CPA, CMI, or similar professional certification preferred.
• Experience in manufacturing, construction materials, mining, or other asset-intensive industries preferred.

 CRH is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.