Manager - Business Analytics (Production Operations Support)

Manager - Business Analytics (Production Operations Support)

Salary

$101,254.00 - $181,314.00 Annually

Location

Headquarters: 2800 U.S. Hwy 281 N., San Antonio, TX

Job Type

Full Time

Job Number

2026-00306

Department

PRODUCTION OPS

Opening Date

11/06/2026

Closing Date

11/29/2026 11:59 PM Central

• Description
• Benefits
• Questions

Starting salary: $101,254.00 annually. Rate of pay depends on qualifications.

Job Description

JOB SUMMARY

The Manager - Business Analytics is responsible for the development and management of performance metrics and operational analytics that will translate raw data into valuable business insights. This position will lead a team in completing a variety of analytical techniques, ranging from simple data aggregation to complex data mining.

ESSENTIAL FUNCTIONS

• Understands business needs and objectives.
• Develops strategies for effective data analysis and reporting.
• Defines department-wide metrics and relevant data sources.
• Selects, configures and implements analytic solutions.
• Leads and develops a team of data analysts.
• Oversees all analytics operations to correct discrepancies and ensure quality.
• Relies on extensive experience and sound judgment to plan and accomplish goals.
• Performs other duties as assigned.

DECISION MAKING

• Works under limited supervision.
• Supervises assigned staff.

MINIMUM REQUIREMENTS

• Bachelor's Degree in Computer Science, Statistics, Data Management, or a related field from an institution accredited by a nationally recognized accrediting agency.
• Five (5) years of work experience in data analysis and reporting.
• Valid Class "C" Texas Drivers license.

PREFERRED QUALIFICATIONS

• Master's Degree in Computer Science, Statistics, Data Management, or a related field from an institution accredited by a nationally recognized accrediting agency.
• Three (3) or more years of relevant industry experience.
• Three (3) or more years of supervisory experience.

JOB DIMENSIONS

• Advanced working knowledge of Excel, SQL and business intelligence tools (e.g. Tableau).
• Ability to develop and maintain contact with internal and external customers.
• Ability to work in a team environment.
• Ability to communicate effectively, verbally and in writing.
• Strong logical reasoning skills and business acumen.

PHYSICAL DEMANDS AND WORKING CONDITIONS

Physical requirements include lifting up to 20 pounds occasionally. Subject to sitting, standing and walking for long periods of time. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment with occasional field visits.

May be required to work hours other than regular schedule such as nights and weekends.

San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers.

From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following:

• Competitive, market-based salaries
• Performance-based incentives
• Medical benefits
• Dental benefits
• Life insurance
• Prescription drug program
• Vision care plan
• Two retirement plans
• Deferred compensation plans (457 plan)
• Disability income
• Paid leave (vacation, sick, personal)
• Education assistance program
• Employee assistance program
• Flexible, tax-deferred health and dependent care spending accounts
• Wellness programs
• On-Site Fitness Facilities
• Community service opportunities

Click on the link for additional information regarding benefits: SAWS Benefits

01

Do you, at minimum, have a Bachelors Degree or higher level of education in Computer Science, Statistics, Data Management, or a related field from an institution accredited by a recognized accrediting agency?

• Yes
• No

02

• If you attended college, indicate college hours completed, degree type, and major.

03

Manager Business Analytics - How many years of experience do you have in developing, analyzing, and presenting reports and data?

• No experience
• 4 years or less of experience
• 5 years or more of experience

04

Manager - Business Analytics - Can you describe your experience in building data models, including the types of models youve worked on and approximately how many years youve been doing this work? If none, enter N/A.

05

Manager - Business Analytics - How many years of supervisory experiences do you have?

• No experience
• Less than 3 years of experience
• 3 years or more of experience

06

Manager Business Analytics - Can you describe your experience using Excel, SQL, and business intelligence (BI) tools to convey business insights to stakeholders, and approximately how many years you have been using these tools in a professional setting? If none, enter N/A.

07

Manager Business Analytics - In detail, describe your work experience related to business analytics, data analysis, reporting data analysis, and developing metrics for performance measures. If no experience, enter N/A.

08

• Do you have a valid Texas drivers license? If so, what type of drivers license do you have?
• Class C
• Class CDL - B
• Class CDL - A
• I do not have a valid drivers license.
• I have a valid drivers license from another state.

Required Question

Employer San Antonio Water System

Address 2800 U.S. Hwy. 281 N.

San Antonio, Texas, 78212

Website https://www.saws.org/career-opportunities/