Manager, Cloud Platform Engineering

Manager, Cloud Platform Engineering

American Credit Acceptance is seeking a Manager of Cloud Platform Engineering to lead the strategy, architecture, and operation of our AWS cloud platform and modern platform engineering capabilities.

This leader will manage a team of AWS Architects, DevOps Engineers, SREs, and Platform Engineers responsible for AWS, Infrastructure as Code, CI/CD, GitOps, Kubernetes, observability, reliability, cloud governance, and our Internal Developer Platform.

The role combines strong technical leadership with people leadership. You will define platform strategy and engineering standards, improve developer productivity through automation and self-service, strengthen reliability and operational excellence, and introduce practical AI-assisted capabilities into engineering and platform operations.

What You’ll Do

• Lead Cloud Platform Engineering: Lead, mentor, and develop AWS Architects, DevOps Engineers, SREs, and Platform Engineers while establishing standards for ownership, automation, reliability, security, and engineering excellence.
• Own AWS Architecture & Operations: Define and govern ACA’s AWS platform, including multi-account architecture, compute, storage, databases, networking, IAM, security controls, resiliency, observability, compliance, capacity, and cost optimization.
• Drive Infrastructure Automation & Software Delivery: Establish enterprise standards for Terraform/CloudFormation, GitHub Enterprise, GitHub Actions, GitOps, CI/CD pipelines, artifact management, automated testing, and infrastructure provisioning.
• Build the Internal Developer Platform: Develop reusable modules, standardized Kubernetes/EKS patterns, golden paths, CI/CD templates, and self-service capabilities that improve developer productivity while embedding security and operational standards.
• Advance Reliability & Intelligent Operations: Establish SRE, monitoring, logging, tracing, alerting, incident response, and operational-readiness practices while applying AI-assisted capabilities to troubleshooting, telemetry analysis, automation, remediation, and cloud optimization.
• Partner Across the Organization: Collaborate with Application Engineering, Security, Networking, QA, Finance, and business teams to align platform capabilities, cloud governance, security, financial accountability, and technology strategy with business needs.

Required Qualifications

• Leadership: 5+ years of experience leading DevOps, SRE, Cloud Engineering, Platform Engineering, or similar technical teams, including direct people leadership, coaching, and development of technical talent.
• AWS Cloud Engineering: 3+ years of experience designing, operating, and governing mission-critical AWS environments, with hands-on knowledge of AWS architecture, networking, IAM/security, resiliency, and multi-account environments.
• Infrastructure as Code & CI/CD: Strong experience implementing and governing Infrastructure as Code and automated software delivery using Terraform and/or CloudFormation, GitHub Actions or comparable CI/CD tooling, and GitOps practices.
• Kubernetes & Platform Engineering: Experience designing or operating Kubernetes-based cloud platforms, preferably AWS EKS, and building reusable, automated, or self-service platform capabilities that improve developer productivity.
• SRE & Operational Excellence: Experience establishing or leading observability, monitoring, incident management, reliability, and operational practices for highly available, production cloud environments.

Nice to Have

• Experience with AWS services and architecture including Organizations, Control Tower, SCPs, Transit Gateway, Route 53, PrivateLink, CloudWatch, CloudTrail, Config, GuardDuty, Security Hub, and related cloud governance and security capabilities.
• Experience with enterprise engineering and security tooling such as GitHub Enterprise, JFrog Artifactory, SonarQube, Endor Labs, StackHawk, or comparable platforms, along with strong networking and application security fundamentals.
• Practical experience applying AI-assisted engineering or AIOps to CI/CD, Infrastructure as Code, observability, incident response, troubleshooting, remediation, capacity planning, or cloud cost optimization.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience; experience supporting cloud platforms in regulated or financial-services environments is also preferred.