Manager, Commercial Strategy

About the job

We're looking for a Manager, Commercial Strategy for our office in Alpharetta, GA, USA. The position is on-site, and you'll join the Strategy and Commercial Operations team to drive strategic segment growth and support executive decisions. This role will be on-site 5 days per week. 

About the role

In this role, you'll develop deep insights into Aptean's strategic segments through analysis of performance data, customer feedback, and market research. You'll work within the Strategy and Commercial Operations team, reporting to the Senior Director of Strategy. Your recommendations guide sales, marketing, product, and finance teams toward improved segment performance.

Key Responsibilities

You'll develop a thorough understanding of assigned strategic segments, including performance trends, customer needs and sentiment, market dynamics, and competitors. You'll analyze quantitative and qualitative data to assess segment health across retention, bookings, services revenue, customer health, product utilization, and cost to serve. You'll identify significant risks and opportunities, translating findings into clear, actionable recommendations and strategic priorities.

You'll partner with Sales, Marketing, Product, Finance, and other stakeholders to align on segment strategy and support coordinated execution. You'll create commercial narratives, executive-ready presentations, and recommendations that connect data and market context to business decisions. You'll manage cross-functional initiatives, track actions, resolve issues, and ensure timely follow-through.

About you

You're a strategic thinker with strong program and project-management skills. You're comfortable working with ambiguity and can adapt across business topics. You communicate effectively with senior leaders and cross-functional partners, synthesizing data and insights into compelling commercial narratives and presentations.

You hold a bachelor's degree in Business, Finance, Economics, Business Analytics, or a related quantitative field. You have experience in commercial strategy, business analysis, revenue operations, financial planning, or consulting, with a proven track record of translating data into recommendations. You have strong Excel and data-analysis skills with the ability to identify meaningful patterns and validate conclusions.

To be ahead of the pack, you might have:

• Experience analyzing customer, market, bookings, pricing, or retention data
• Familiarity with SaaS or software business models

Preferred Skills

• Salesforce

What's in it for you?

Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.

About Aptean

At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean's purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean's compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.

"At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." – TVN Reddy

Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.