Manager, Construction and Maintenance (Natural Gas Distribution)

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America - a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you'll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

Provides strategic leadership, direction, and oversight for the Company's construction, maintenance, and system protection functions. Accountable for the safe, reliable, efficient, and cost-effective execution of departmental operations, including the management of personnel, operating and capital budgets, resource allocation, productivity, and performance.

Ensures that all activities are conducted in compliance with applicable state and federal laws, regulations, codes, and Company policies, standards, and procedures. Leads the development and implementation of operational plans, work practices, performance standards, and continuous improvement initiatives to support system integrity, regulatory compliance, customer satisfaction, and the Company's long-term business objectives.

Maintains accountability for departmental financial performance and provides regulatory and business support, including the development of testimony for rate cases and the preparation of formal responses to state regulatory information requests. Responsible for gas distribution operating functions including Construction, Distribution System Maintenance, Customer Field Service Activities, System Protection, System Operations, e.g. pressure regulation and production, code compliance, budget management, HR support, work efficiency, safety.

Accountabilities

• Provide strategic and operational leadership for the Company's gas Construction, Maintenance and System Protection functions, ensuring the safe, reliable, and efficient operation of the distribution system.
• Assume ownership and accountability for the development, administration, monitoring, and management of departmental operating and capital budgets.
• Develop, prepare, review, and support formal testimony for rate cases and other regulatory proceedings involving Construction & Maintenance, System Protection, infrastructure investment, operating expenses, staffing, productivity, system reliability, and related departmental activities.
• Provide operational and subject-matter expertise in support of the Company's regulatory obligations, rate proceedings, and interactions with state regulatory authorities.
• Prepare, coordinate, and provide complete, accurate, and timely responses to formal state regulatory information requests, including data requests, interrogatories, and requests for supporting documentation related to departmental operations, expenditures, capital projects, and regulatory compliance.
• Manage both bargaining & non-bargaining personnel in all activities related to the construction, maintenance & operation of the Company's pipeline system.
• Ensure public and employee safety through enforcement of safety initiatives and adherence to policies and procedures.
• Ensure that ALL company work activities - by their field personnel - are performed in accordance with both State and Federal Codes and Regulations.
• Maintain a safe, reliable & efficient distribution system through the proper management of resources, workload and prioritization.
• Develop and maintain business justifications for capital investments, operational initiatives, and resource requirements, ensuring that proposed expenditures support system safety, reliability, regulatory compliance, and long-term value.
• Provide positive leadership and direction to direct/indirect supports. This includes the encouragement of independent & creative decision making with regards to improving their immediate areas of responsibilities in their own divisions.
• Review and continually monitor available resources and work practices in order to ensure a high level of productivity and efficiency.
• Support regulatory inspections, compliance audits, and internal reviews by ensuring the accuracy, completeness, and availability of required records, documentation, and operational information
• Ensure that the most cost effective use/mix of resources and equipment is utilized in completing all anticipated workload to meet departmental goals.
• Develop and counsel direct report (i.e. Field Ops Supervisors) on issues of company policy, handling of union relations, establishment of best practices and any other areas pertaining to the department goals and strategy.

Accountabilities Continued

• Establish clear communication of departmental expectations, goals and procedures and ensure that their supporting direct reports meet both divisional and company objectives.
• Work to develop, establish and implement clear productivity standards for the C&M workforces.
• Utilize the results of these productivity standards to establish a clear link between the level of performance and the need for additional training coaching, counseling and/or discipline - for all field personnel.
• Promote customer satisfaction through communication, responsiveness and quality workmanship for all direct reports.
• Serve as the primary departmental liaison with city and town municipalities on matters involving construction activities, pipeline maintenance, restoration, permitting coordination, and other operational matters.

Education and Experience

• Associates Degree or equivalent professional experience
• 10+ years of experience in Gas Operations
• Advanced organizational skills with the ability to handle multiple assignments
• Ability to establish and maintain effective working relationships with management, subordinates, City and Town
• Proven experience developing, managing, forecasting, and controlling operating and capital budgets, including variance analysis, resource allocation, and investment justification
• CDL license preferred

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization-it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. Its where we aspire to be, what we want to achieve and how well make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

• Customer Centric
• Integrity
• Entrepreneurial
• Teamwork
• Owner mindset
• Outcome focused
• Continuous learning

What we offer

Collaborative environment with a genuine flexible working policy

401k Plan with matching

Share purchase/match plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking

Variety of Health & Wellness programs

Discount and Perks program

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each persons unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.