Manager, Events & Celebrations

Kerzner International Holdings Ltd
  • Big Sky, MT
    4 days ago

    Job Description

    Manager, Events & Celebrations

    (21273)

    At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.

    Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.

    Job Summary

    The Manager, Events & Celebrations is responsible for selling, planning, and executing exceptional social events, including luxury weddings, multi-day destination gatherings, milestone celebrations, and private meals. This individual must bring each client's vision to life in a way that is distinctly One&Only. This role combines luxury event management with operational oversight and revenue responsibility. Additionally, it requires close collaboration with internal departments to deliver seamless execution and flawless service throughout the event lifecycle.

    This position is based in Bozeman, Montana.

    Key Duties & Responsibilities

    Sales & Business Development

    • Builds and maintains relationships with event planners, travel advisors, and destination management companies (DMCs)

    • Proactively identifies, develops, and converts leads for weddings, milestone events, and social celebrations

    • Develops customized proposals that meet client expectations while maintaining brand standards

    • Oversees group contracts, room block allocations, pricing, and concessions

    • Maintains accurate and updated records of sales activities, lead progressions, and client communications through platforms such as Salesforce, Opera, or similar

    • Utilizes event sourcing tools such as Cvent to respond to Requests for Proposals (RFPs) and market resort offerings

    • Facilitates a seamless transition from sales to planning by collaborating closely with internal stakeholders to ensure each event is thoroughly prepared for successful execution

    Event Planning & Execution

    • Acts as the primary contact for clients from the signing of contracts through to the completion of events

    • Leads planning meetings with clients and third-party vendors

    • Drafts detailed Banquet Event Orders (BEOs), group resumes, and event summaries in collaboration with resort operations

    • Manages logistics, including but not limited to room blocks, guest itineraries, and VIP experiences by working with relevant departments

    • Provides on-site event management to ensure flawless delivery and exceptional service

    • Partners with Food & Beverage, Culinary, Wellness, Rooms, and Recreation teams to execute all event details

    • Oversees that all post-event follow-up processes are fulfilled, such as closing out accounts and reconciling third-party vendors

    Brand Alignment

    • Represents the One&Only brand with professionalism, confidence, and a service-first approach

    • Delivers elevated, personalized guest experiences that embody the luxury, authenticity, and adventurous spirit of Big Sky

    • Customizes each event's touchpoints to reflect a sense of place and personalized connection for every guest

    Other

    • Performs additional duties as assigned by the Director, Sales & Marketing or other members of the Management team

    Skills, Experience, & Educational Requirements

    • A Bachelor's Degree in Hospitality Management, Event Planning, or a related field

    • A minimum of 5 years of experience in high-end event planning, preferably within luxury hospitality

    • Proven success in managing large-scale social events with high-touch service expectations

    • Extensive experience preparing and managing Banquet Event Orders (BEOs), group resumes, and internal planning documents

    • Strong understanding of budgeting, billing, and post-event reconciliation processes

    • Knowledge of hotel systems, including Opera (PMS), Salesforce, Delphi, Micros, or comparable platforms

    • Proficient in event diagramming software, such as Social Tables

    • Proficient in computer applications, including Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

    • Must be able to work a flexible schedule based on event demands, including nights, weekends, and holidays

    Benefits

    • Medical Insurance: 80% Employer-Covered (Full-Time, Year-Round Only)
    • Dental, Vision, and Life Insurance: 100% Employer-Covered (Full-Time, Year-Round Only)
    • 401(k) Program Participation: 4% Employer Match (Full-Time, Year-Round Only)
    • 25 Days of Paid Time Off (Full-Time, Year-Round Only)
    • Subsidized Colleague Housing
    • Winter Season Pass Program: Ski Pass or Fitness Pass (Subject to Availability)
    • Complimentary Transportation
    • Complimentary Meals on Shift
    • On-Property Discounts Across Food & Beverage, Wellness, and Retail
    • Travel Discounts Across Kerzner Properties Worldwide

    Physical Requirements

    The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:

    • Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
    • Frequent bending, twisting, stooping, reaching, and pulling
    • Lifting and carrying of loads weighing up to 30 pounds
    • Remaining in a stationary position for long periods
    • Constantly operating a computer and other office productivity machinery
    • Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.

    Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

    Numbers & Facts

    LocationBig Sky, MT

    Skills

    • BeOS Operating Systemunmatched
    • Billingunmatched
    • Budgetingunmatched
    • Business Developmentunmatched
    • Calendar Managementunmatched
    • Computer Skillsunmatched
    • Delphiunmatched
    • Event Managementunmatched
    • Fitnessunmatched
    • Food and Beverage Industryunmatched
    • Logistics Managementunmatched
    • Marketingunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Office Equipmentunmatched
    • Order Managementunmatched
    • Physical Demandsunmatched
    • Plan Meetingsunmatched
    • Pricingunmatched
    • Proposal Developmentunmatched
    • Proposal Writingunmatched
    • Reconciliationunmatched
    • Request for Proposals (RFP)unmatched
    • Retailunmatched
    • Revenue Managementunmatched
    • Safety/Work Safetyunmatched
    • Salesunmatched
    • Salesforce.comunmatched
    • Travel Planningunmatched
    • eSourcingunmatched

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