Manager, Fluency & Responsible AI

Role Summary

The Manager, Fluency & Responsible AI reports directly to the Director, Digital Fluency & Responsible AI within PGS Data, Analytics & AI Transformation team. This role helps advance AI fluency and responsible AI standards across PGS, supporting the literacy, adoption, and governance foundation that lets colleagues use AI tools effectively, safely, and with confidence. 

The role partners with the network of AI Champions to support the implementation of established fluency programs across organizations, and supports roadshows and enterprise-platform communications to keep colleagues aware of the latest AI trends and enterprise tools. It works with leaders across the PGS Data, Analytics & AI Transformation team to raise awareness of best practices, responsible AI, and tools such as AIRIF and ITRM.

This role supports and partners with Quality and Portfolio to help shape AI governance and standards across PGS, coordinating across team lines to support adoption. This successful candidate helps execute the programs that let PGS scale AI literacy and trustworthy AI adoption across the organization.

Role Responsibilities

• Partner to advance AI fluency and responsible AI standards across PGS, helping execute established direction and operating model.

• Partner with the network of AI Champions to help extend fluency programs across their organizations, tailoring content and cadence to each pillar's needs.

• Support roadshows and keep colleagues aware, through enterprise platforms, of the latest AI trends and enterprise tools available, including native capabilities such as Claude skills, agents, and Gems.

• Work with leaders across the PGS Data, Analytics & AI Transformation team to raise awareness of best practices, responsible AI, and tools such as AIRIF and ITRM.

• Partner with Quality and Portfolio,  to help shape AI governance and standards across PGS.

• Develop and help scale AI literacy education content across PGS, working with T4 fluency champions to support grassroots adoption across their organizations using a train-the-trainer approach.

• Track metrics for fluency reach and responsible AI adherence, and help prepare progress, risk, and impact reporting for the AI Council and PGS leadership.

• Serve as a day-to-day point of contact for the AI Champions network, triaging requests and escalating as needed.

Basic Qualifications

• Applicant must have a bachelors degree in Business, Information Systems, Computer Science, Education, or a related field  with at least 4 years of experience or a masters degree with at least 2 years of experience or a PhD with 0 years experiences or an associates degree with 8 years of experience or a high school diploma or equivalent and 10 years of relevant experience

• Demonstrated experience supporting or coordinating training, fluency, or capability-building programs within a large, matrixed organization.

• Working knowledge of responsible AI principles and governance frameworks, with the ability to translate them into practical guidance for a broad, non-technical audience.

• Hands-on familiarity with enterprise generative AI tools such as Claude, Gemini, and Copilot, including native capabilities like skills, agents, and custom assistants.

• Ability to partner effectively with governance, quality, and portfolio functions to support standards without direct authority over those teams.

• Strong communication, facilitation, and content-development skills, with the ability to engage confidently with a champion network and cross-functional stakeholders.

Preferred Qualifications

• Pfizer colleague network, particularly across PGS, Digital, Quality, and Data, Analytics & AI Transformation, with a track record of forming partnerships to accomplish common goals in complex areas.

• Experience contributing to an enterprise AI Council, Center of Excellence, or fluency champion network.

• Familiarity with Pfizer's responsible AI and technology risk/compliance frameworks (e.g., AIRIF, ITRM).

• Experience in pharmaceutical manufacturing or supply chain operations, with an understanding of GxP considerations relevant to AI adoption.

• Program coordination experience, with a track record of successfully supporting initiatives across large, globally distributed teams.

Physical /Mental Requirement

Not applicable.

Non-Standard Work Schedule, Travel or Environment Requirements

• Ability to travel domestically and internationally up to 10% of the year, including to support roadshows and in-person fluency events.

• Willingness to work off-hours to accommodate global time zones and support AI Champions and colleagues across sites.

• Willingness to work extended or non-standard hours during peak periods, such as major roadshow campaigns, tool launches, or governance reviews.

Other Information

Last Date to Apply: October 28, 2026

The annual base salary for this position ranges from $99,200.00 to $165,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

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