How You Will Make a Difference
Oversees the management and facilitates production, projects, and quality within Customer IPS engagements. Ensures Customer's expectations are met by managing activities and complying with contractual obligations. Provides on-site support, training and communication to contracted facilities sterile processing department management and personnel. Ensures SPD compliance with the Department of Health, JC, OSHA, CDC, AAMI and AORN standards and facility policies and procedures.
This position requires up to 100% travel.
What You Will Do
LEADERSHIP
- Ability to develop and manage an engaged team to provide excellent day-to-day service that meets the Customer's needs and contractual obligations
- Focused on continuous improvement and possesses the ability to engage and coach
- Interviews, hires, assists with training, coaches and disciplines employees to meet company objectives and Customer requirements
- Possesses the ability to build and maintain a culture of EE Engagement and Retention through regular communication and on-going training
- Utilize staffing tools and communicate to Customer the appropriate staff mix and properly align staff with fluctuating demand
CUSTOMERS
- Ensures delivery of Customer Key Performance Indicators (KPI's) and conducts regularly scheduled meetings with Customer(s) to review quality metrics and project plans
- Maintains professional relationships with all Customer service departments to ensure effective and efficient support to the Customer as it relates to the scope of the contract including the ability to manage expectations with the scope of work.
- Resolves client issues in a timely and efficient manner
- Executes the implementation plan weekly to ensure target dates are met and barriers identified
- Demonstrates an understanding of the contract(s) and supports with educating and training Customer leadership in all aspects of contracted services
OPERATIONS/PROCESSES
- Demonstrates an understanding of the STERIS standard processes and possesses the ability to implement and hold the team accountable through leadership routines
- Ensures proper operational processes are followed by all members of the STERIS IMS team in conjunction with the Department of Health JC, OSHA, CDC, AAMI, AORN standards and facilities goals and policies
- Ensures accuracy and completeness of all administrative documents and functions (time records, count sheets, inventories, billing, etc.) required by the Customer and STERIS
- Manages an operating budget for STERIS and understands that all decisions can have a financial impact and manages within the budget
- Uses STERIS playbook and related tools to identify areas of deficiencies and creates Corrective Action Plans to manage improvement
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What You Need to Be Successful
- Bachelor's degree and 1+ years leadership experience in SPD or related field, or High School Diploma and
- 6 years of SPD experience with 3 years in a leadership role.
- Must have good working knowledge of Microsoft Office applications (4+ Years)
- Must have experience in process management and quality control (1+ Year)
- Active certification in sterile processing/central sterile via CBSPD or HSPA required. If not certified at point of hire, it must be obtained within 12 months of hire
- Must maintain valid driver's license, vehicle insurance and be available to operate a vehicle as needed to meet travel requirements.
- Must be able to travel across the US and meet applicable Customer credentialing requirements
Highly preferred experience:
- overseeing directly/indirectly 15+ employees
- Prior travel experience
- Prior leadership expreince in a manager role
- Decision making authority
- Knowledge of healthcare logistics and supply chain management.
- Extensive knowledge of Sterile Processing, Operating Room and Material Management functions.
- Presentation skills/experience
- Ability to work in a fast-paced dynamic environment
- Possess an understanding of accountability tools - Coaching documents, MBOs, Performance Reviews
- Ability to stay calm and maintain a high level of professionalism under high pressure situations.
- Ability to conduct root cause analysis
- Ability to build project plans
skills
- Instrument tracking software and employee management system experience
- Medical instrument knowledge
- Knowledge of Sterile Processing, Operating Room and Material Management functions
What We're Offering You in Return
Employees are what makes a company great, so we believe it's important to take care of them just like we take care of our Customers and their patients. In addition to being a global organization and industry leader with ample room to grow your career, we also offer benefits including Medical/Vision/Dental, Paid Time Off, and a 401(k) with company match.
As a global leader in healthcare solutions, STERIS gives you the security and support of a large company in an industry that makes a difference. Whether you're looking for the next step in leadership or an opportunity to make an impact in a new industry, click the apply button below. Let's create a healthier and safer world, together.
Pay range for this opportunity is $79,687.50 - $103,125.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.