Manager In Training

High Seas
  • Costa Mesa, CA
  • $25–$35 Per Hour
  • Instant Apply
9 days ago

Job Description

MUST CLICK THIS LINK TO COMPLETE APPLICATION:


https://go.cultureindex.com/s/oFS97oZOmm


Manager In Training - Take Full Ownership of Our Premium Operations


High Seas Cannabis Boutique


Are you a decisive, results-driven leader who excels in enforcing structure and accountability?

At High Seas, we're not just another dispensary--we're Southern California's premier cannabis boutique, delivering an elevated, concierge-level customer experience that sets the industry standard. We are seeking an experienced, no-nonsense Manager in training that wants to learn how High Seas operates. This is a high-impact role for someone who wants real responsibility: you'll set the tone, enforce excellence, develop the team, and directly drive our reputation for premium service during our busiest evening and weekend hours. If you lead with logic, confidence, and a relentless focus on results--rather than chit-chat--this is your opportunity to own a shift and make a measurable difference in a fast-growing, upscale operation.


Key Responsibilities


  • Serve as the on-site expert and driving force whenever you're in the building
  • Lead budtending on the sales floor with precision and authority
  • Make sure registers are closed accurately at the end of each shift
  • Act as the primary customer liaison, maximizing every interaction for an outstanding experience
  • Enforce processes, rules, and standards consistently--holding the team fully accountable
  • Maintain laser focus on Quality of Experience for every customer
  • Handle all operational duties to ensure smooth, compliant, and high-performing shifts
  • Additional responsibilities as needed to support boutique-level excellence

What We Expect - Clear KPIs for Success


  • 100% attendance and reliability (especially critical in the first 90 days)
  • In the first 90 day's you will work every position to learn the infrastructure in and out
  • Drive at least 2 five-star customer review per team member per week through exceptional leadership
  • Ensure 100% compliance with daily break scheduling and execution
  • Take full accountability for accurate daily register drops and financial closeouts
  • Take over responsibility of Scheduling and Callouts
  • Take over write ups and Disciplinary actions
  • Managing event set up and customer satisfaction
  • Humble enough to know you don't know it all

Qualifications:


  • Previous experience in retail, customer service, or the cannabis industry preferred (budtender management experience is a plus).
  • Strong knowledge of cannabis products, effects, and consumption methods; must be able to pass a product knowledge assessment.
  • Excellent communication and interpersonal skills with a customer-first mindset.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Must be 21 years of age or older and able to pass a background check.
  • Familiarity with POS systems and basic math skills for handling transactions.
  • Commitment to maintaining a professional, compliant, and positive work environment.


This role rewards strong performers who value structure, discipline, and tangible results. You'll lead a dedicated team in a premium environment where your decisions directly impact customer loyalty, team development, and operational success. If you're ready to step up, take charge, and build something exceptional during our high-volume night hours, we want to hear from you.



MUST CLICK THIS LINK TO COMPLETE APPLICATION:

https://go.cultureindex.com/s/oFS97oZOmm


Numbers & Facts

LocationCosta Mesa, CA
Salary$25–$35 Per Hour

Skills

  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Disciplinary Actionunmatched
  • Event Managementunmatched
  • Fast Foodunmatched
  • Industry Standardsunmatched
  • Interpersonal Skillsunmatched
  • Maintain Complianceunmatched
  • Mathematicsunmatched
  • Multitaskingunmatched
  • Performance Metricsunmatched
  • Point of Sale (POS) Systemsunmatched
  • Retailunmatched
  • Salesunmatched
  • Team Buildingunmatched
  • Team Lead/Managerunmatched

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