Manager, Legal & Compliance

Our Client, an Information Services and Technology Research company, is looking for a Manager, Legal & Compliance for their Remote location.
 
Responsibilities:

• Partner closely with our Commercial Legal leadership team and serve as primary project manager on all go-to-market and commercial initiatives to ensure the execution of globally consistent best practices
• Coordinate Salesforce requirements, technology bugs, template updates, and other commercial initiatives; Collaborate with Salesforce technology teams to track statuses and communicate timely updates to key stakeholders
• Build and maintain effective relationships with L&C leadership, Revenue and Deal Operations (RDO), technology partners, and other business stakeholders to drive effective legal processes and technology that support the broader business growth
• Support broader L&C technology implementations with requirements gathering, tracking implementation deliverables, and communicating with technology vendors and L&C stakeholders
• Proactively identify and mitigate operational risks by anticipating challenges, fostering cross-functional collaboration, and implementing preventative solutions that support business continuity
• Create and maintain clear, user-friendly documentation to educate all stakeholders on operational workflows and legal technology tools
• Proactively seek ways to improve current processes, tools, and technologies to maximize productivity, workflow, and efficiency
• Support onboarding and mentorship of new L&C team members; Share knowledge and best practices to strengthen team capability and foster a culture of continuous learning
• Exhibit an innovative and growth mindset when executing responsibilities; Bring new ideas to Legal Operations leadership on a consistent basis
• Manage special projects for the MVP of Legal Operations, as needed

• 5+ years of experience in Operations, Sales support, or other roles involving process management and the ability to quickly learn and navigate new systems; Legal Operations experience is helpful but not required
• Strong understanding of client economics and operating model
• Proficiency with technology tools and applications such as Jira and Salesforce are strongly preferred
• Demonstrated understanding of how to develop, implement, and enhance processes; Capacity to be a system thinker, deriving insights from data to improve operating models and processes
• Effective strategic thinker with the ability and experience to develop, implement and document strategies and execution plans for both short-term and long-term initiatives
• Excellent planning and organization skills and proven ability to deliver
• Strong communicator with the ability to present complex information clearly in written and verbal form
• Strong leadership skills, including the ability to influence stakeholders across multiple disciplines
• Undergraduate degree strongly preferred
• Attributes for Success:
• Results-oriented, with a proactive and solutions-focused mindset
• Agile and adaptable in a fast-paced, evolving environment
• Collaborative and innovative, with a passion for continuous improvement
• Excellent interpersonal and communication skills, with the ability to collaborate across departments
• Demonstrates a strong sense of urgency in addressing business needs, timely responses, and resolving issues
• Skilled in prioritization, problem-solving, and critical listening
• Effective change agent with the ability to lead change, think out of the box, and make new ideas happen
• Education:     
• Bachelor’s Degree preferred
• Languages:    
• English:  Read  Write   Speak
• Skills: 
• Operations
• Sales support
• Strong understanding of client economics and operating model
• Process development
• Process management
• Additional:
• Data
• Jira
• Salesforce
• Legal operations experience
• Strategic thinker
• Change agent
• Problem-solving
• Process enhancement
• Process implementation
• System thinker
• Operating models
• Strategies and execution plans
• Planning and organization skills
• Written and verbal communication
• Leadership skills
• Influence stakeholders across multiple disciplines
• Critical listening

• Health Benefits
• Referral Program

Excellent growth and advancement opportunities

• Health Benefits
• Referral Program