Job Description
City/State:
Bronx, New York
Grant Funded:
No
Department:
FAC - ENG Moses
Work Shift:
Day
Work Days:
MON-FRI
Scheduled Hours:
8 AM-4:30 PM
Scheduled Daily Hours:
7.5 HOURS
Pay Range:
$88,000.00-$110,000.00
The Maintenance Manager is responsible for directing and managing building maintenance operations to ensure a safe, functional, and compliant healthcare environment for patients, visitors, and staff. This position oversees Engineering Building Supervisors and maintenance personnel, coordinates repairs and maintenance activities with internal teams and external vendors, and leads the planning and execution of preventive, predictive, and corrective maintenance programs. The Maintenance Manager serves as a key liaison with hospital departments, promotes service excellence through established Service Level Agreements (SLAs), and ensures readiness for all regulatory inspections and compliance requirements.
Essential Duties and Responsibilities
- Direct, supervise, and evaluate Engineering Building Supervisors and maintenance staff engaged in facility maintenance and repair activities.
- Plan, organize, and oversee daily, weekly, and monthly maintenance operations, including preventive, predictive, and reactive maintenance programs.
- Coordinate and prioritize maintenance requests, repairs, and capital improvement projects to minimize operational disruptions.
- Collaborate with internal engineering staff, contractors, and vendors to ensure timely completion of maintenance and repair work.
- Conduct routine rounds of assigned facilities and areas of responsibility to assess building conditions, identify deficiencies, and ensure corrective actions are implemented.
- Develop and maintain effective relationships with hospital leadership, department stakeholders, and customers to ensure service expectations and Service Level Agreements are achieved.
- Monitor work order systems and maintenance performance metrics to ensure efficient service delivery and operational effectiveness.
- Manage departmental staffing, scheduling, time and attendance, performance evaluations, employee development, and disciplinary actions in accordance with organizational policies.
- Ensure compliance with all applicable federal, state, local, and healthcare regulatory requirements, including The Joint Commission (TJC), Centers for Medicare & Medicaid Services (CMS), Department of Health (DOH), OSHA, and applicable building and life safety codes.
- Lead departmental preparation and response efforts for regulatory agency inspections, audits, and accreditation surveys.
- Review inspection findings, develop action plans, and ensure timely resolution of compliance-related issues.
- Assist in developing departmental operating and capital budgets and monitor expenditures to ensure fiscal responsibility.
- Promote a culture of safety, customer service, accountability, and continuous improvement throughout the department.
- Participate in emergency response activities and provide operational support during facility emergencies, system failures, and adverse weather events.
Qualifications
Education
- Bachelor's degree in Engineering, Facilities Management, Construction Management, Business Administration, or a related field preferred.
- Equivalent combination of education, technical training, and experience may be considered.
Experience
- Minimum of five (5) years of progressively responsible experience in building maintenance, facilities management, engineering operations, or a related field.
- Minimum of three (3) years of supervisory or management experience overseeing maintenance personnel.
- Experience in a hospital, healthcare, or complex institutional environment preferred.
Knowledge, Skills, and Abilities
- Strong knowledge of building systems including HVAC, electrical, plumbing, mechanical, fire protection, and life safety systems.
- Knowledge of preventive and predictive maintenance principles and computerized maintenance management systems (CMMS).
- Understanding of healthcare facility regulatory requirements and accreditation standards.
- Ability to analyze operational issues, establish priorities, and implement effective solutions.
- Strong leadership, employee coaching, and performance management skills.
- Excellent verbal and written communication skills with the ability to interact effectively at all organizational levels.
- Demonstrated customer service orientation and commitment to service excellence.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Proficiency with Microsoft Office applications and maintenance management software.
Working Conditions
- Hospital and healthcare facility environment.
- Frequent walking throughout multiple buildings and facility locations.
- May be required to work evenings, weekends, holidays, and participate in on-call coverage for emergency situations.
- Exposure to mechanical equipment, construction activities, and various environmental conditions associated with facility operations.
Physical Requirements
- Ability to walk, stand, climb stairs, and inspect facility areas for extended periods.
- Ability to occasionally lift, carry, push, or pull up to 25 pounds.
- Ability to access building infrastructure spaces, including mechanical rooms, rooftops, and utility areas as needed.
Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
Numbers & Facts
| Location | Bronx, NY |
| Industry | Healthcare Services |
| Salary | $88,000–$110,000 Per Year |
| Company Size | 10,000 employees or more |
| Website | http://www.montefiore.org/ |
About Company
About Montefiore Medical Center
Commitment to Excellence
As the academic medical center and University Hospital for Albert Einstein College of Medicine, Montefiore Medical Center is nationally recognized for clinical excellence—breaking new ground in research, training the next generation of healthcare leaders, and delivering science-driven, patient-centered care.
Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, new procedures and new approaches to patient care, producing stellar outcomes and raising the bar for medical centers in the region and around the world. As we build on this momentum, we continue to advance the practice of medicine and set the standard for excellence.
Enduring Mission and Distinguished History
The mission of Montefiore is to heal, to teach, to discover and to advance the health of the communities we serve.
From its beginning in 1884, as a facility for the care of patients with tuberculosis and other chronic illnesses, to the new millennium, Montefiore has been at the forefront of patient care, research and education and steadfast commitment to its community.
Our Services
We provide coordinated, compassionate and leading-edge care designed to reach people when and where they need it most. Through highly integrated teams of physicians, nurses, social workers, mental health professionals and other caregivers, we have created an innovative, seamless system of care focused around the patient.
Notable Centers of Excellence
At the intersection of Einstein science and Montefiore medicine is our commitment to scientific inquiry. This commitment has resulted in the creation of the Montefiore-Einstein Centers of Excellence in cancer care, cardiovascular services, transplantation and children’s health, where nationally recognized investigators and multidisciplinary clinical teams collaborate to develop and deliver advanced, innovative care.
Advanced Specialty and Surgical Care
We offer advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our interventions are designed to help patients understand and manage their illness, advocate for their health, access the right treatments and receive the vital social support they need to flourish. On multiple fronts, Montefiore is developing more effective and less invasive approaches to complex problems from procedures to repair diseased hearts, protocols to treat complex cancers and medical devices designed to meet the needs of growing children.
Primary Care
With nearly 50 primary care locations throughout the New York metropolitan area, we are focusing on accessible, patient-centered primary and preventive care provided by leading physicians in the areas of family and internal medicine, pediatrics, obstetrics and gynecology, and a team of experts in nursing, health education, nutrition and pharmacy.
Providing Care Without Walls
Montefiore combines its deep commitment to the community with nationally-renowned expertise to reach people in locations easiest for them. Through Montefiore’s School Health Program (MSHP), Primary Care at Home programs, mobile medical and dental health vans and health education initiatives, Montefiore provides primary care services in non-traditional settings.
Through the formation of highly integrated teams of physicians, nurses, social workers, mental health professionals, care managers and other caregivers, we provide care around the patient, when and where they need it.
Research and Education
Montefiore's partnership with Einstein advances clinical and translational research to accelerate the pace at which new discoveries become the treatments and therapies that benefit patients. Together, the two institutions are among 38 academic medical centers nationwide to be awarded a prestigious Clinical and Translational Science Award (CTSA) by the National Institutes of Health.
The second-largest medical residency program in the country, with 1,251 residents and fellows across 89 programs, Montefiore provides the doctors of tomorrow a unique opportunity for education and training in one of the most diverse urban areas in the country — one where the population is global, the disease burden is high, and the need for quality care is great.
The partnership is further strengthened by the dual appointments of faculty and physicians across both organizations—enhancing synergies and collaborations for research, teaching and patient care.
Comprehensive Care Management
Since 1996, Montefiore has developed advanced models of care management to help patients, especially those with chronic diseases such as diabetes, heart failure and mental illness, achieve better health and improved wellbeing in a cost effective way. Montefiore goes beyond fragmented fee-for-service payments, assuming total responsibility for the quality and costs of care for some of our sickest patients.
Through CMO, Montefiore Care Management, we use a global prepayment or similar strategies to manage care for 200,000 individuals over the continuum, including hospital care, rehabilitation, outpatient care, professional services, home care, mental health counseling, community-based services, remote patient monitoring and many other programs.
Our leadership in coordinating care across multiple settings has earned us federal recognition from the Centers for Medicare and Medicaid Services as a Pioneer Accountable Care Organization. Montefiore's ACO is one of only 32 organizations in the nation, as well as the only one in New York State, to operate under this new model of providing Medicare beneficiaries with higher quality care, while reducing expenditures through enhanced care coordination.
Learn More
- Mission, Vision and Values – Montefiore’s unique path of growth into the future and the clinical excellence and outstanding customer care that will get us there.
- History and Milestones – Proud traditions guiding our mission and the moments that helped shape Montefiore into a premier academic medical center.
- Commitment to the Community – Community health, education and neighborhood development.
- Leadership – Executives and clinical chairs leading Montefiore’s advancements.
- Physicians – Widely acclaimed medical professionals and specialists who provide our patients with the highest standards of care.
- Nursing Staff – Highly competent and compassionate professionals committed to improving the health of their patients.
- Ways to Give – Philanthropic opportunities and other ways to support Montefiore Medical Center.
Skills
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