Manager, Media Operations

Why You Belong Here

At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Description

Your Role

Are you a digital marketer looking for an opportunity to drive innovation and growth in media and advertising? Are you passionate about customer marketing and optimizing media touchpoints throughout the customer journey? Now is the time to join Victoria's Secret's Media team as we pioneer the future of paid media and advertising.

As a Manager of Media Operations, reporting to the Director of Media Operations and Insights, you will lead a team responsible for digital marketing campaign execution and implementation of ad technologies.

Your Impact

• Lead and mentor a high-performing Media Operations team, setting vision, defining best practice workflows, and fostering a culture of innovation, accountability, and continuous learning.
• Lead the strategic oversight of end-to-end digital campaign management in CM360, ensuring excellence in trafficking operations, creative quality assurance, tracking-tag governance, and performance reporting across display, video, and programmatic channels.
• Govern product data feeds (i.e. Google Merchant Center, ensuring data integrity, integrating new feeds, and coordinating API updates that unlock incremental revenue opportunities.
• Evaluate and recommend ad tech integrations (pixels, JavaScript tags, server-side conversion APIs, third-party measurement that elevate targeting, attribution and ROI.
• Oversee the development and implementation of comprehensive training strategies to ensure team-wide proficiency in emerging tools, evolving regulations, and industry best practices
• Set clear timelines and manage stakeholder expectations - communicating progress, risks, and insights with confidence and transparency.
• Cultivate strategic relationships with mid and senior level partners across Marketing, Privacy, Security, Legal and Procurement, as well as with external vendors to accelerate roadmaps and resolve issues quickly.
• Monitor industry trends and translate insights into actionable recommendations that future-proof the media strategy and tech stack.
• Document and socialize campaign implementation resources and SOPs, empowering cross-functional teams to self-serve and make data driven decisions.

Click here for benefit details related to this position.

Minimum Salary: $112,700.00

Maximum Salary: $153,720.00

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Qualifications

Your Experience

• Bachelor's degree in technology, marketing, media, or data operations

• 8-10 years of hands-on experience in media operations, ad-tech, or mar-tech, with at least 2 years leading a team.

• Proven success in direct-to-consumer companies either agency or client side strongly preferred

• Blend of business, process optimization and technical acumen

• Outstanding analytical skills and strong experience in media technology

• Experience with CM360 required

• Familiarity with Adobe Analytics, Tealium, and Adobe Launch preferred

• Experience with other media platforms such as SA360, Google Ads, Display & Video 360 (DV360, and DSPs a plus.

• Excellent communication skills (verbal and written and enjoys working cross functionally

• Experience in measuring campaign performance

• As a hybrid role, the person in this role is currently expected to be in office three days during the week

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.