Company Overview
Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.
CURRENT EMPLOYEES: Please log into Workday Click Here to apply internally through the "Jobs Hub"
Job Description
The Medical Administration Manager provides leadership and oversight of Medical Staff administrative operations, including direct supervision of administrative personnel and indirect oversight of Credentialing and Clinical Research staff. This position manages departmental budgets, coordinates physician administrative and clinical support functions, and optimizes physician availability, operational efficiency, and utilization of hospital resources. Serving as a strategic and operational partner to Service Chiefs and hospital leadership, the Medical Administration Manager identifies opportunities for process improvement, facilitates cross-departmental collaboration, and implements initiatives that support high-quality patient care, physician productivity, and organizational goals.
Key Responsibilities
Medical Staff Operations
- Direct and manage the administrative operations supporting a large, multispecialty medical staff, including physicians, advanced practice providers, and associated administrative personnel.
- Partner with the Chief of Staff, Service Chiefs, and hospital leadership to improve physician and APP availability, scheduling efficiency, clinical access, and utilization of hospital resources.
- Coordinate physician administrative processes across outpatient, inpatient, and surgical services to ensure alignment with organizational priorities.
- Develop, implement, and monitor operational metrics to identify improvement opportunities and support informed decision-making.
- Oversee physician onboarding, orientation, scheduling coordination, and related administrative workflows.
Strategic Planning and Executive Support
- Serve as a key administrative and operational partner to Medical Staff leadership, providing independent analysis, recommendations, and implementation support.
- Lead cross-functional initiatives focused on operational efficiency, physician engagement, and organizational performance.
- Anticipate operational challenges, develop actionable solutions, and coordinate implementation across departments.
- Facilitate effective communication and collaboration between the Medical Staff, hospital administration, and clinical support services.
Financial and Contract Management
- Analyze expenditures, identify variances, and recommend opportunities for cost containment and resource optimization.
- Coordinate administrative aspects of physician professional services agreements, employment contracts, and affiliation agreements in partnership with hospital leadership and appropriate departments.
Medical Staff Governance and Compliance
- Oversee physician onboarding, orientation, scheduling coordination, and related administrative workflows.
- Oversee administrative support for Medical Staff governance, including the Medical Executive Committee, physician committees, bylaws, policies, and associated documentation.
- Collaborate with Credentialing, Quality, Legal, and Regulatory Affairs to support compliance with applicable accreditation, regulatory, and organizational requirements.
- Ensure timely preparation of Medical Staff reports, communications, and required documentation.
Team Leadership and Performance Improvement
- Directly supervise, mentor, and evaluate Medical Staff administrative personnel and provide assigned operational oversight of credentialing unctions.
- Establish performance expectations, promote accountability, and foster professional development and a culture of service excellence.
- Evaluate administrative workflows, implement process improvements, and develop sustainable systems to support efficient Medical Staff operations.
- Lead special projects and additional initiatives as assigned by the Chief of Staff or hospital leadership.
Required QualificationsEducation
- Bachelor's degree in Healthcare Administration, Business Administration, Management, or a related field; equivalent progressively responsible healthcare leadership experience may be considered.
- Minimum of five years of progressively responsible experience in healthcare operations, physician practice administration, medical staff administration, or hospital management.
- Minimum of two years of demonstrated supervisory or management experience, including responsibility for staff performance, operational processes, and departmental objectives.
- Demonstrated experience working collaboratively with physicians, advanced practice providers, clinical leaders, and hospital executives.
- Experience managing complex operational workflows, budgets, staffing resources, and competing organizational priorities.
- Demonstrated ability to identify operational inefficiencies, develop solutions, implement process improvements, and measure outcomes.
Knowledge, Skills, and Abilities
- Strong analytical, organizational, and problem-solving skills, including the ability to interpret operational and financial data to inform decisions.
- Demonstrated ability to lead teams, manage performance, establish accountability, and drive operational improvements.
- Excellent interpersonal and communication skills, with the ability to build effective working relationships with physicians, hospital leadership, and multidisciplinary teams.
- Ability to independently manage complex projects, prioritize competing demands, and exercise sound judgment in sensitive or confidential situations.
- Working knowledge of healthcare delivery systems, physician operations, and hospital administrative processes.
- Proficiency in Microsoft Office applications, particularly Excel, and experience utilizing data management, scheduling, or electronic health record systems.
Preferred Qualifications
- Master's degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), or a related field.
- Seven or more years of progressive healthcare operations experience, including three or more years in a leadership role.
- Experience managing operations within a large multispecialty medical group, children's hospital, academic medical center, or integrated healthcare system.
- Experience coordinating physician and advanced practice provider schedules, optimizing clinical capacity, and improving access to care.
- Experience with physician contracting, compensation processes, medical staff governance, credentialing, and regulatory requirements.
- Demonstrated success leading cross-functional projects and organizational change initiatives.
- Experience with healthcare analytics, operational dashboards, budget management, and performance improvement methodologies.
- NAMSS certification (CPCS or CPMSM), Certified Medical Practice Executive (CMPE), or other relevant healthcare management certification.
The pay range for this position is 88,283.52 - 110,348.16 - 171,039.65 USD Annual
Compensation is determined based on years of relevant experience and departmental equity.