Manager, Nursing

Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.

About the Department/College

Campus Health Services (CHS) at Northern Arizona University serves as the central resource for medical care, mental health support, and wellness on campus. Housed in the John Haeger Health and Learning Center, CHS provides comprehensive care to students, faculty, and staff, including primary and urgent care, mental health services, immunizations, nutrition counseling, laboratory services, and physical therapy. Its Fronske Health Center is nationally accredited to recognized standards for quality health and mental health care.

About the Position

Responsibilities Include

65% - Administrative/Supervisory

• Provides input to employment decisions; has moderate influence over performance and rewards decisions; makes decisions related to allocating resources on a day-to-day basis.
• Typically supervises a team of at least two (2) individual contributors; responsible for task assignment and coordination; ensures staff are trained to be effective and compliant in their work; conducts performance reviews; monitors employee interactions and promotes a productive, inclusive work environment; identifies potential performance and employee relations issues; applies institutional HR evaluation and talent policies and practices.
• Applies planning, organizing, coordinating, and facilitating skills; applies baseline knowledge of employee regulations, policies, and procedures; demonstrates working knowledge of routine work applications.
• Plans, organizes, directs, and evaluates the work of nursing staff to ensure effective, evidence‑based clinical services.
• Conducts chart audits, monitors adherence to clinical guidelines, and evaluates service effectiveness using data and outcome measures.
• Ensures adequate staffing, equipment, supplies, and clinical readiness to support daily operations. Prepares reports and documentation, including statistical summaries, narrative updates, and compliance materials.
• Ensures regulatory compliance with local, state, and federal requirements, including HIPAA, FERPA, OSHA, and mandated reporting standards.
• Participates in budget planning and resource allocation to align nursing services with program needs and strategic priorities.
• Develops and updates nursing policies and procedures to support efficient, safe, and compliant service delivery.
• Provides supervision and coaching to nursing staff, interns, and clinical learners, ensuring training, competency, and professional development. 

25% - Clinical

• Provides direct clinical nursing care as needed to support patient demand and maintain service continuity.
• Collaborates across departments to support integrated health and wellness initiatives, outreach, and education.
• Coordinates with external partners involved in on‑campus clinical or support services.

10% - Other Administrative Duties

• Supports inspection and audit readiness and responds to findings or inquiries from regulatory or accrediting bodies.
• Participates in departmental and divisional committee work
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in Nursing.
• 1 year of management or supervisory experience.
• 1 years of experience in outpatient setting.
• Registered Nursing license from the Arizona State Board of Nursing.
• Current BLS certification.

*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

Preferred Qualifications

• Master’s degree in a relevant field.

Knowledge, Skills, & Abilities

Knowledge

• Knowledge of current physical health, mental health, alcohol and drug use, and social issues on university campuses.
• Knowledge of Health, Safety, and Emergency Preparedness policies and procedures.
• Knowledge of documentation of care.
• Knowledge of documenting services provided in an electronic medical record system.
• Knowledge of quality improvement related to the delivery of nursing services.
• Knowledge of patient rights, patient consent, confidentiality and Health Insurance Portability and Accountability Act (HIPAA).

Skills

• Supervisory practices and principles.
• Customer service skills.
• Effective Interviewing skills.
• Active listening skills.
• Recognizes symptoms and diagnostic test results that deviate from normal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Abilities

• Ability to handle emergent and/or potentially critical situations with accuracy, speed and diplomacy.
• Establishes and maintains effective working relationships.
• Communicates effectively.
• Possesses strong problem solving, organizational, and analytical capabilities.

Compensation

Salary range begins at $89,551.00. Annual salary commensurate with candidate's qualifications and related experience.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Notice of Availability of the Annual Fire and Security Report

Each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Support/Sponsorship

Northern Arizona University will not provide any U.S. immigration support or sponsorship for this position.

Submit your Application

To apply for this position, please click on the "Apply" button on this page. You must submit your application by midnight of the application deadline.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.