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Manager of Performance Improvement & Patient Safety

Trinity Health
  • Hartford, Connecticut
    2 days ago

    Job Description

    Employment Type:

    Full time

    Shift:

    Day Shift

    Description:

    Regional position based out of Saint Francis Hospital with responsibilities at Saint Mary's and Johnson Memorial Hospitals.

    Position Purpose

    The Manager, Regional Performance Improvement, Patient Safety & Clinical Outcomes provides strategic and operational leadership for Performance Improvement Specialists across the region, including oversight of Stroke and Sepsis Performance Improvement Coordinators. This position is responsible for developing, implementing, and sustaining an integrated regional Quality, Patient Safety, Regulatory Compliance, and Performance Improvement Program that aligns with organizational, state, federal, accreditation, and regulatory requirements.


    What you will do 

    • Provide direct leadership, supervision, coaching, and mentoring for regional Performance Improvement Specialists, Stroke Coordinators, and Sepsis Coordinators
    • Develop regional quality, patient safety, and performance improvement strategies aligned with organizational goals
    • Lead regional performance improvement initiatives designed to improve clinical outcomes, patient experience, operational effectiveness, and regulatory compliance
    • Provide guidance on Lean, PDSA, HRO, and Human Performance Improvement methodologies
    • Oversee regional processes for adverse event reporting, event investigation, and safety event classification
    • Provides oversight and guidance for Root Cause Analyses (RCA), Apparent Cause Analyses (ACA), and other event investigations
    • Monitors completion and validation of action plans resulting from RCAs and event investigations
    • Oversee quality metric performance, benchmarking, and performance improvement activities for Stroke and Sepsis programs

    Minimum Qualifications 

    • Bachelor's Degree in Nursing, Healthcare Administration, Public Health, Quality Management, or related field required
    • Five to seven years of progressively responsible experience in healthcare quality, patient safety, accreditation, clinical outcomes, or performance improvement
    • Three years of leadership or supervisory experience preferred
    • Experience leading multidisciplinary performance improvement initiatives
    • Strong knowledge of state regulatory requirements, patient safety principles, and accreditation standards.
    • Certification preferred, such as Certified Professional in Healthcare Quality (CPHQ), Lean Six Sigma Green Belt or Black Belt, Certified Professional in Patient Safety (CPPS)

    Position Highlights

    • Salaried full time 40hrs M-F days
    • Excellent benefits - starting day 1!

     

    Compensation and Benefits

     

    At Trinity Health Of New England, we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.

     

    Pay Range: $60 - 100 per hour  

    Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

     

    Our comprehensive benefits package includes:

    • Medical, Dental, Prescription Drug and Vision Coverage
    • Retirement Savings Program with Employer Match
    • Time Off - may include Paid Time Off, Vacation, Sick Time, and Holidays
    • Tuition Reimbursement and Professional Development Opportunities
    • Basic and Supplemental Life and AD&D Insurance
    • Well-being Initiative
    • Career Growth and Advancement Opportunities within Trinity Health

    Ministry/Facility Information 

    Saint Mary’s Hospital is a Catholic, not-for-profit, acute care, community teaching hospital that has served Greater Waterbury since 1909.  Licensed for 347 beds, Saint Mary’s is designated as a Level II Trauma Center, offers award-winning cardiac and stroke care. We house the region’s only pediatric emergency care unit and was the first to introduce the daVinci® Robotic Surgery System.


    Our Commitment

    Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

    Numbers & Facts

    LocationHartford, Connecticut
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Websitehttps://jobs.trinity-health.org/search-results

    About Company

    Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, the Trinity Health system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. In fiscal year 2023, the Livonia, Michigan-based health system invested $1.5 billion in its communities in the form of charity care and other community benefit programs.

    Skills

    • Accreditation Standardsunmatched
    • Adverse Eventsunmatched
    • Analysis Skillsunmatched
    • Benchmarkingunmatched
    • Business Strategyunmatched
    • Cardiologyunmatched
    • Cerebral Vascular Accidentunmatched
    • Clinical Outcomesunmatched
    • Coachingunmatched
    • Compensation and Benefitsunmatched
    • Emergency Careunmatched
    • Healthcareunmatched
    • Healthcare Administrationunmatched
    • Healthcare Qualityunmatched
    • Hospitalunmatched
    • Investigative Reportsunmatched
    • Leadershipunmatched
    • Lean Six Sigmaunmatched
    • Mentoringunmatched
    • Nursing Administrationunmatched
    • Operational Strategyunmatched
    • Operations Processesunmatched
    • Organizational Skillsunmatched
    • Patient Careunmatched
    • Patient Safetyunmatched
    • Pediatricsunmatched
    • People Managementunmatched
    • Performance Analysisunmatched
    • Performance Managementunmatched
    • Prescription Drugsunmatched
    • Public Healthunmatched
    • Quality Managementunmatched
    • Quality Metricsunmatched
    • Regulatory Complianceunmatched
    • Regulatory Requirementsunmatched
    • Root Cause Analysisunmatched
    • Six Sigma Black Beltunmatched
    • Six Sigma Green Beltunmatched
    • State Laws and Regulationsunmatched
    • Validation Planunmatched

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