Manager of Quality Planning, Supplier Development, & New Product Introduction

Burkert USA

Charlotte, NC

JOB DETAILS
SKILLS
8D, Advanced Product Quality Planning (APQP), Analysis Skills, Auditing, Biotech and Pharmaceutical, Business Growth, Change Management, Clinical Laboratory, Code of Federal Regulations, Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Ecosystems, FDA Requirements, Failure Mode and Effects Analysis (FMEA), Food and Beverage Industry, Healthcare Software, ISO (International Organization for Standardization), ISO 14001, ISO 9001, Insurance, Internal Audit, Laboratory Analysis, Manufacturing, Manufacturing Design, Manufacturing Operations, Onboarding, Performance Management, Performance Metrics, Procedure Implementation, Process Capability, Process Validation, Product Lifecycle, Product Planning, Product/Service Launch, Production Part Approval Process (PPAP), Project Portfolio Management (PPM), Project/Program Management, Purchasing/Procurement, Quality Assurance, Quality Control, Quality Management, Regulations, Regulatory Compliance, Regulatory Requirements, Risk, Risk Management, Sales Qualification, Six Sigma Black Belt, Six Sigma DMAIC, Six Sigma Green Belt, Six Sigma Master Black Belt, Statistical Process Control, Statistics, Supply Chain, Supply Chain Operations, Systems Analysis, Technical Analysis, Technical Strategy, Technical/Engineering Design, Time Management, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Planning, Vendor/Supplier Quality Management, Vendor/Supplier Selection
LOCATION
Charlotte, NC
POSTED
Today

The Manager of Quality Planning, New Product Introduction (NPI) & Supplier Development is responsible for leading quality strategy across the full product lifecycle, with a focus on new product introduction, supplier quality development, and Quality Management System (QMS) integration within biopharma, lab and analytical and medical applications.This role ensures robust quality planning, supplier capability development, regulatory compliance, and seamless industrialization of product. The Manage will drive a proactive, data-driven quality culture across internal operations and the external supply base to support scalable growth, innovation, and operational excellence.RESPONSIBILITIES:Establish and lead Advanced Product Quality Planning (APQP) frameworks tailored for regulated industriesDefine quality strategies aligned with business growth and new market expansionDrive risk-based methodologies (FMEA, CTQs, control plans) across product and process developmentAlign internal and supplier quality expectations with customer and regulatory requirementsLead quality execution across the NPI lifecycle: concept, design, validation, launch, post-launch monitoringEnsure robust design transfers into manufacturing and supply chainOversee: Design controls and technical reviews Process validation (IQ/OQ/PQ) First Article Inspection (FAI) and PPAP (as applicable)Drive Right First Time (RFT) and First Pass Yield (FPY) for new product launchesDevelop and execute a strategic supplier development program aligned with business growth and NPI requirementsLead supplier engagement early in NPI to ensure: Design for manufacturability (DFM) Process capability and scalability Risk mitigation in critical componentsEstablish supplier segmentation and performance management: Strategic, critical, and transactional suppliersDrive supplier qualification and onboarding processes including: Audits and capability assessments Process validation alignment (IQ/OQ/PQ where applicable)Implement supplier quality tools: Supplier APQP, PPAP/FAI, Supplier FMEA and control plansLead supplier performance improvement initiatives based on: Supplier PPM, On-time delivery, Cost of Poor Quality (COPQ)Drive First Article Inspection (FAI) and PPAP development.Lead qualification and onboarding of new suppliers aligned with NPI timelines.Develop supplier capability through Process audits, technical assessments, and Quality System evaluations (ISO 9001/ISO14001, etc.)Establish supplier performance metrics: Supplier PPM, On-time Delivery, Cost of Poor Quality (COPQ)Partner with Supply Chain to develop long term supplier partnerships and dual sourcing strategiesDrive corrective actions and continuous improvement with suppliers using structured methodologies (8D, DMAIC)Ensure NPI and supplier development processes are fully integrated into the QMS and aligned with: ISO 9001, ISO 13485, FDA regulations (be, 21 CFR Part 82)Standardize and enforce procedures: Design control, Supplier quality management, Change management (including supplier changes), CAPA processesEnsure audit readiness across internal operations and supplier baseEnsure compliance across core industries (Biopharma, Lab & Medical)Collaborate with Regulatory Compliance teams on: Product and material compliance (RoHs, REACH, CMRT,PFAS considerations), Supplier regulatory requirements and documentationMonitor evolving regulatory requirements impacting products and suppliersLead collaboration across: Engineering, Manufacturing & Operations, Supply Chain & Procurement and Regulatory ComplianceIntegrate suppliers into the broader ecosystem strategy (Technology, Service, Innovation Collaborators)Support co-development initiatives with key suppliers and customersManage and co-develop ecosystem approach through affiliations and regulators to drive core industry focus markets*This job description indicates the general nature and level of work expected. It is not designed to cover and contain a comprehensive listing of activities, duties or responsibilities required by the employee. Employee may be asked to perform other duties as required.*REQUIREMENTS:Bachelor's degree in engineering, Quality, or related field (master's preferred)Six Sigma Green or Black Belt certified (a plus)10+ years in Quality Assurance within manufacturing environmentsExperience in regulated industries preferred: Pharma/Biotech, Food & Beverage, Lab & Analytical/Medical DevicesAPQP, PPAP, FMEA, Control PlansRoot cause analysis (8D, 5 Whys, Fishbone)Statistical analysis and digital quality systems (SPC, Cp/Cpk)Quality Management Systems (ISO 9001/ISO 13485- a plus)Supplier auditing and developmentStrong project management and program skillsMedical, Dental, and VisionShort and Long-term DisabilityLife Insurance - Company paid and Additional Voluntary18 Days of PTO to start (PTO hours are earned per pay period and pro-rated based on date of hire)12 Holidays according to annual company schedule and the employee birthday401k with 6% Match (Variable included in match)#J-18808-Ljbffr

About the Company

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Burkert USA