Manager of Workforce Programs and Pathways

Duties and Responsibilities

Workforce Program Management

• Manage the day-to-day operations and performance of workforce certificates, credentials, and training programs.
• Use labor-market, enrollment, outcome, and financial data to evaluate program viability and recommend program expansion, modification, or discontinuation.
• Manage cohort schedules, instructional needs, and annual workforce program calendars.

• Regularly review the recruitment funnel with the Adult Recruiter and identify strategies for programs below enrollment targets.
• Manage the transition of learners from application through registration, orientation, program participation, and completion.
• Monitor attendance, persistence, certification, and completion and coordinate interventions and academic support as needed.
• Support pathways for workforce learners to transition into additional certificate, associate, bachelor’s, or other University programs.

• Manage workforce program budgets, revenue, expenses, and financial performance.
• Manage relationships and operational processes with WIOA and other workforce funding partners.
• Ensure compliance with workforce funding, grant, contract, and reporting requirements.
• Develop program budgets and pro forma analyses in partnership with the CEO and Executive Director of Academic Affairs.

• Track workforce enrollment, retention, completion, certification, employment, and transition outcomes.
• Maintain operational workflows and ensure accurate workforce program records and reporting.

• Manage the day-to-day operations of the Chicago Campus dual credit and dual enrollment portfolio in collaboration with the Executive Director of Academic Affairs.
• Coordinate with school partners and University departments on student enrollment, registration, scheduling, onboarding, and program logistics.
• Maintain timelines and operational processes that support students from initial participation through successful course completion.
• Track dual credit enrollment, credit attainment, persistence, and matriculation into Dominican University programs.
• Coordinate with Enrollment Management and campus staff to strengthen the transition of dual credit students into Dominican certificate and degree programs.
• Support the development and implementation of new dual credit and college pathway partnerships as the portfolio grows.

• Serve as an operational liaison with workforce agencies, employers, community organizations, school partners, and training providers.
• Coordinate across University departments to ensure workforce and dual credit programs have the necessary instructional, technology, registration, and learner-support resources.
• Represent the Chicago Campus at workforce, dual credit, school, and community meetings as appropriate.

• Bachelor’s degree in business, education, workforce development, higher education, management, or a related field.
• Three or more years of experience in workforce development, continuing education, higher education program management, enrollment operations, dual credit, or a related area.
• Experience managing programs, projects, budgets, or complex operational processes.
• Demonstrated ability to use data to monitor program performance and inform decision-making.

• Ability to spend long durations of the workday sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

• Salary: $65,000 - $70,000 annually
• FLSA Status: Exempt (Salaried), Full-time (at least 37.5 hours per week)

• Comprehensive health, dental, and vision insurance
• Retirement plan with employer matching contributions
• Professional development opportunities
• Tuition remission for employees and their dependents
• Flexible spending accounts (FSA)
• Generous paid time off (PTO)

• Cover letter identifying courses of interest
• Curriculum vitae or resume
• List of professional references
• Teaching philosophy statement